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After applying the Ghost Solution Suite 2.5 Live Update 5 (build 2266), clients begin to duplicate themselves in the Default Machine Group

Updated: 30 Mar 2011 | 177 comments
ABroom's picture
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Does anyone know how or where i can get these two files from please!

Symantec development has provided replacement files from certified build 2269 (and any later builds) that fix this problem. These files can be obtained from Symantec Technical Support. The files that are required are the ngserver.exe and the ngctw32.exe. These files are only for those that have updated their Ghost Solution Suite to the LU5 (build 2266). Applying these files to any other build can cause damage the program.
 

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Randall Newnham's picture
19
Apr
2010
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2269 build

Hello,

I just sent you a personal message. 

Thank you,

Randy

roycehaynes's picture
30
Aug
2010
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2269

We have a ghost server that needs the 2269 build but I can not find it on symantec's site.  Could you please send me information on how to download this patch.

dwcs's picture
20
Apr
2010
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What is the fix for this?

I also have the same issue happening. I updated to build 2266 through the live updater and now certain clients are adding themselves to the default machine group until all of our licenses are taken up. I thought it was just a limited glitch to a certain machine since it seems to limit to one or two machines, but after I uninstall and reinstall the client on the offending units, I have new machines that begin to do it. Help!

Randall Newnham's picture
20
Apr
2010
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2269 build

The fix is to apply the 2269 build. I just sent you a private message. 

Thank you,

Randy

sk974's picture
28
Apr
2010
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Hello Randall, i have exactly

Hello Randall,
i have exactly the same problem since i updated, would you be able to send me the patch please ?
GSS is 11.5.1.2266
thx
seb

Randall Newnham's picture
17
Jun
2010
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Message sent.

Message sent.

Rick@Hacc's picture
11
May
2010
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Hi Randall

We have a ghost server that needs the 2269 build but I can not find it on symantec's site.  Could you please send me information on how to download this patch. 

Thanks

Rick Dullebawn
sys admin
Harrisburg Area Community College
dedulleb@hacc.edu

Randall Newnham's picture
17
Jun
2010
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Jan Miller's picture
08
Sep
2010
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I also have the duplicate

I also have the duplicate machine issue on build 2266, could you supply the updated files please...

shawnc12's picture
10
May
2010
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2269 Build

I am having the same problem.  Please send patch.

Thanks,
shawn

Randall Newnham's picture
10
May
2010
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Message sent.

Message sent.

Umer.Ranjha's picture
13
May
2010
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I am experiencing the same

I am experiencing the same issue, could you please send me the link to down load the 2269 patch? Thank you so much for your assistance in this.
Sincerely,

Umer

Randall Newnham's picture
14
May
2010
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Message sent.

Message sent.

hdfjg1's picture
10
May
2010
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Same Problem

Hello,

I am having the same problem.  Please send patch.

Thanks,
Frank

Randall Newnham's picture
14
May
2010
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Message sent.

Message sent.

Art W's picture
10
May
2010
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I am having the same problem

I am having the same problem as well.  Please send me the patch also.

Thanks.
Art

Art W

lidster's picture
12
May
2010
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same problem as well. Please

same problem as well. Please patch me!

Randall Newnham's picture
17
Jun
2010
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Message sent. 

Message sent. 

Randall Newnham's picture
14
May
2010
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Message sent.

Message sent.

Stray's picture
12
May
2010
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same problem as well

Could you please send me the patch, thanks!

Randall Newnham's picture
14
May
2010
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Message sent.

Message sent.

Richard CLC's picture
12
May
2010
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Hi I'm having this exact same

Hi I'm having this exact same problem with build 2266. Can you send me the patch also please.

Randall Newnham's picture
14
May
2010
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Message sent.

Message sent.

Edward10001's picture
12
May
2010
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I am also having this

I am also having this problem. Could someone please send me the patch.

Randall Newnham's picture
14
May
2010
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Message sent.

Topper's picture
13
May
2010
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Enter the patch from the ftp

Enter the patch from the ftp site in Symantec. After patching, delete duplicates and do a refresh config to get proper computer names.

Richard CLC's picture
14
May
2010
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what is the address or direct

what is the address or direct link to the files for the ftp site?

Randall Newnham's picture
14
May
2010
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Message sent. 

Message sent. 

Randall Newnham's picture
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May
2010
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Message sent. 

Message sent. 

Valdy's picture
14
May
2010
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Need 2269 patch

Can you please send me the instructions to download the latest patch for SGSS 2.5

Thanks

Randall Newnham's picture
14
May
2010
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Message sent. 

Message sent. 

Ronald Rossi's picture
16
May
2010
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2269 Patch

Hello where can we download all these patches?
thanks
Ron

Randall Newnham's picture
17
May
2010
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Message sent. 

Message sent. 
Craig Brown 3's picture
16
May
2010
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2269 Patch

Can I please have link for the 2269 Patch?
Thanks

Randall Newnham's picture
17
May
2010
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Message sent. 

Message sent. 
lidster's picture
17
May
2010
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Ive still not received an

Ive still not received an email. can you resend please.
thanks

Randall Newnham's picture
17
May
2010
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Message sent. 

Message sent. 

KTech's picture
17
May
2010
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2269 patch link needed

Thanks in advance!

KTech's picture
17
May
2010
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Randy-Cancel That

Got your previous message.  Sorry for the second post.

Roy27's picture
18
May
2010
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2269 patch

Hello, can I please have link for the 2269 Patch?
Many thanks.

Randall Newnham's picture
18
May
2010
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Message sent.

Message sent.

JLupe's picture
18
May
2010
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2269 Patch please

Hi Randall

Please send me the linke for the patch 2269 as well.
Thanks!

Randall Newnham's picture
18
May
2010
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Message sent. 

Message sent. 

Z-man's picture
18
May
2010
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2269 Patch

Please send me the patch.

Thanks

Randall Newnham's picture
18
May
2010
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Message sent.

Message sent.

Rich Chafe's picture
18
May
2010
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Please send me this latest

Please send me this latest patch as well...thank you!

Randall Newnham's picture
18
May
2010
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Message sent.

Message sent.

mbird2's picture
18
May
2010
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Can you please send me the

Can you please send me the patch also.
Thanks

Randall Newnham's picture
18
May
2010
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Message sent.

Message sent.

vmnagata's picture
19
May
2010
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Please send me the link

Can I also get the patch? Thank you.

_________________________________

Randall Newnham's picture
20
May
2010
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Message sent.

Message sent.

IneoOrrma's picture
20
May
2010
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Build 2269

Please,

Can you send me this patch ? Thank you.

Randall Newnham's picture
20
May
2010
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Message sent. 

Message sent. 

nrGlenbard's picture
20
May
2010
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I am experiencing the same

I am experiencing the same issue and in need of the 2269 patch as well.

Thank you.

Randall Newnham's picture
20
May
2010
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Message sent.

Message sent.

diehlw2's picture
20
May
2010
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patch 2269

Could I get my hands on the patch 2269?  I'm having problems with a Dell E6410 and ghost.

Thanks

mhawes's picture
20
May
2010
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I could also use that

I could also use that patch..... I have some computers locking up my console completely.

Randall Newnham's picture
21
May
2010
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Message sent.

Message sent.

Korey M's picture
20
May
2010
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Hello, I need the 2269 patch

Hello,

I need the 2269 patch as well. Could it be sent to me please?

Thanks,
Korey

Randall Newnham's picture
21
May
2010
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Message sent.

Message sent.

KNXIT's picture
21
May
2010
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I am having an issue with the

I am having an issue with the E6410 and ghost also.  11.5.0.2113

Is the patch what we need?  If so could you please send it with instructions on what to do as I am new to ghost.

Thanks

Randall Newnham's picture
21
May
2010
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updating

Hello,

You need to run Live Update (Help > LiveUpdate, from Ghost Console or Ghost Explorer), then apply the patch.

Thank you,

Randy

KNXIT's picture
21
May
2010
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I ran live update and version

I ran live update and version is now showing 11.5.1.2266

Still having the dell E6410 timeout on pxe boot.  Please send 2269 patch mentioned above along with instructions on what to do with it.

Thanks

KNXIT's picture
21
May
2010
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Thank you for the quick

Thank you for the quick response.

KNXIT's picture
21
May
2010
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This did not work for me.

This did not work for me.

b0ksah's picture
26
May
2010
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Randall Newnham's picture
26
May
2010
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Message sent.

Message sent.

Blaatmeister's picture
26
May
2010
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Same story. Could I get the

Same story. Could I get the update as well, please?

Randall Newnham's picture
26
May
2010
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Message sent. 

Message sent. 

jgreenback's picture
27
May
2010
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Same....

Story

Thanks

Randall Newnham's picture
01
Jun
2010
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Message sent. 

Message sent. 

rlok's picture
31
May
2010
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Same problem here

Can i get the update please?

TIA

Randall Newnham's picture
01
Jun
2010
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Message sent. 

Message sent. 

Erroneus's picture
31
May
2010
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Link please

I could use a link also, as my current GSS 2.5 don't want to update to 2.5.1, but whines about the downloaded update being corrupted...

Thanks.

Randall Newnham's picture
01
Jun
2010
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Message sent. 

Message sent. 

isotopicgas's picture
08
Jun
2010
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My workstations keep

My workstations keep duplicating as well - makes the product unusable - can I get the patch - thanks.

Randall Newnham's picture
08
Jun
2010
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Message sent.

awolfe's picture
08
Jun
2010
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Duplicating Workstations

I just upgraded to Ghost 2.5.1 and now I am seeing my machines coming in multiple times.  Can I please get the patch.
Thanks

Randall Newnham's picture
08
Jun
2010
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Message sent. 

kanna's picture
09
Jun
2010
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can I please have the 2269

can I please have the 2269 patch

Randall Newnham's picture
09
Jun
2010
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Franklin Delano Donut's picture
09
Jun
2010
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can I please have the 2269 patch also?

can I please have the 2269 patch also?
thanks.

Randall Newnham's picture
09
Jun
2010
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GTuser's picture
09
Jun
2010
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2269 patch please?

Hi Randall,
Can I please have the latest 2269 patch also?
Any reason why it is not available through Live Update?
Thanks.

Randall Newnham's picture
10
Jun
2010
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Aderoo's picture
10
Jun
2010
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Also patch 2269 please

Hi Randall,

I also need the patch for I keep running out of licenses due to self replicating accounts..
T.I.A.
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Randall Newnham's picture
10
Jun
2010
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EZ Shield IT Guy's picture
16
Jun
2010
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i also need the patch.

i also need the patch.

Randall Newnham's picture
17
Jun
2010
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Message sent. 

Message sent. 

EZ Shield IT Guy's picture
17
Jun
2010
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there is no link in my

there is no link in my message.  It just says 2269 build...