Endpoint Protection

 View Only

  • 1.  After definitions update 26.02.2015 r.02 IE8 crash WinXP

    Posted Mar 01, 2015 10:31 PM

    Hello,

    After definitions update 26.02.2015 r.02 in Windows XP "Internet Explorer 8" ceased to run and crash 1-2 second (in log windows and SEP 12 not error). This problem on random computers in organization!

    Uninstall SEP 12.1.5000 in PC and Internet Explorer 8 work!

     

    Please help solve this problem.



  • 2.  RE: After definitions update 26.02.2015 r.02 IE8 crash WinXP

    Posted Mar 01, 2015 10:38 PM

    Have you called symantec support ?

    Please contact symantec support



  • 3.  RE: After definitions update 26.02.2015 r.02 IE8 crash WinXP

    Posted Mar 02, 2015 01:14 AM

    May be it is similar problem. Check the thread, hope it help you

    https://www-secure.symantec.com/connect/forums/ie11-crashing-related-sep-update-symantec-endpoint-protection-12



  • 4.  RE: After definitions update 26.02.2015 r.02 IE8 crash WinXP

    Posted Mar 02, 2015 08:03 AM

    Those definitions are a few days old. Make sure to get to the latest revision which is 3/1/2015 r24



  • 5.  RE: After definitions update 26.02.2015 r.02 IE8 crash WinXP

    Posted Mar 02, 2015 08:47 PM
    I'm call in Symantec support, leave information about the problem, do not call back back. ok., i'm in SEPM Liveupdate definitions policy change last IPS manualy on 02/25/2015 r12 and IE8 in Windows XP not crash on all PC. If change IPS back on 02/26/2015 r13 or 02/28/2015 r11, IE8 on WinXP crashed :( Leave 02/25/2015 r12, while Symantec does not correct the error.