Endpoint Protection

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  • 1.  After disk problem, enable to recreate folders inetpub\content\{1CD85... and inetpub\content\{C60DC...

    Posted Jul 02, 2009 01:25 AM
    Hi,

    SEPM V11 MR4 11.0.4000.2295

    After some disk problems, the folders
    %programfiles%\symantec\symantec endpoint protection manager\inetpub\content\{1CD85...
    %programfiles%\symantec\symantec endpoint protection manager\inetpub\content\{C60DC...

    are missing, and all clients definitions not updating...

    I try this https://www-secure.symantec.com/connect/forums/not-updating-definitions with no success.

    I try a complete reinstallation but the problem is the same...

    See my logs attachment.

    Server log and my desktop log


    Thank you for your help...

    Best regards


    Attachment(s)

    zip
    SEPM_logs.zip   4.40 MB 1 version
    txt
    sylink.txt   176 KB 1 version


  • 2.  RE: After disk problem, enable to recreate folders inetpub\content\{1CD85... and inetpub\content\{C60DC...

    Broadcom Employee
    Posted Jul 02, 2009 01:55 AM
    do you have another SEPM in your setup(network)? If yes copy the folder and paste it on the SEPM which does not have these folders, restart the IIS and DB service. ( IIS service restarts  the SEPM service).

    Cheers
    Pete


  • 3.  RE: After disk problem, enable to recreate folders inetpub\content\{1CD85... and inetpub\content\{C60DC...

    Posted Jul 02, 2009 04:20 PM
    Hi,

    Uninstall / Reinstall SEPM without DataBase
    ( http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/a0edb796f583c886882574aa004c1f60 )

    Clients update are OK

    Thanks