Endpoint Protection

Hi,

I've just performed manual upgrade of SEP client 12.1.5 to 12.1.6  in one of my Windows Server 2008 R2 using Domain Administrator account.

But from C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105​ somehow the old 12.1 directory is still quite big 1.6 GB+

I cannot delete it even after I did smc -stop and verified the server has been rebooted.

Therefore the SEP client direcotry is now 2.45 GB (2,634,235,904 bytes) so is that normal with just 1 definition update ?

Have you try to diabled tamper protection ?

Therefore the SEP client direcotry is now 2.45 GB (2,634,235,904 bytes) so is that normal with just 1 definition update ?

Yes it's normal i have checked one of machine also found 2.29 GB size on SEP client direcotry.

whats the size of C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105​? if it's just few MB, it should not be issue.

i believe data folder under is using more space.C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.6168.6000.105

Run the symhelp tool, it will tell you if there is an issue

Troubleshooting computer issues with the Symantec Help support tool

Yes this is normal the reduced client and defintion space in RU6 is for VDI machines see page 8 of the update doc

https://symwisedownload.symantec.com/resources/sites/SYMWISE/content/live/DOCUMENTATION/8000/DOC8652/en_US/Release_Notes_SEP12.1.6.pdf?__gda__=1433956752_41c6a2f07868c21a5984338b5b3beb58