After Installing SP4 for BackupExec 2012 - bengine.exe service crashes everynight while backing up
I don't know what went through my head but i have updated my BackupExec 2012 Server with latest SP4.
(i guess it was from a good feeling !!!)
But from this time my job engine service is crashing everynight at about 6:00 AM.
(Of course while backing up).
Every executables files are excluded from antivirus scanning.(even on access !).
No Task is Scheduled to reboot or restart some services.
3 servers is backing up before crashing, all using AdvancedOpenFile Agents.
Here is the message from the event viewer (Application) :
Faulting application name: bengine.exe, version: 14.0.1798.1364, time stamp: 0x5318f0a4
Faulting module name: bengine.exe, version: 14.0.1798.1364, time stamp: 0x5318f0a4
Exception code: 0xc0000005
Fault offset: 0x0000000000413bb2
Faulting process id: 0x1734
Faulting application start time: 0x01cf743b6f52e28b
Faulting application path: D:\Program Files\Symantec\Backup Exec\bengine.exe
Faulting module path: D:\Program Files\Symantec\Backup Exec\bengine.exe
Report Id: a27d620b-e09d-11e3-95cc-5cf3fc4d1d08
I have installed the latest HotFix (215906) No change !.
I still think that backupExec 2012 migration from 2010 R3 version was a big MISTAKE ! But i need a solution.
I'm still working on this issue by checking Backup Jobs which are running before crash.
THanks By advance if you got any idea.