Client Management Suite

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  • 1.  After ITMS 7.5 HF4 Update, Deployment Plug-in can not be upgraded

    Posted Mar 06, 2014 09:24 AM

    With HF4 Update, the Filter "Computers with latest Deployment Plug-in installed on Windows (x64)" does not check on version 7.5.1601. Instead it checks equals/greater than 7.5.1600. So any client with old Deployment  Plug-in will be recognised as "...with latest version". So the built-in Upgrade Policy shows 0 clients within its target.

    After I corrected the filters and configured the "Deployment Plug-in Upgrade" policy with the correct target, the Installation returns error "another version of this product ist installed". So you have to remove Deployment Plug-in 7.5.1600 and reinstall Version 7.5.1601 manually.
    As far as I can see the product code of both MSI files is the same.

    Anyone else seen this problem?

     



  • 2.  RE: After ITMS 7.5 HF4 Update, Deployment Plug-in can not be upgraded

    Broadcom Partner
    Posted Mar 08, 2014 11:12 AM

    Hi Fabian,

    Did you upgrade from 7.5 HF3 to HF4, or are you installing a new SMP 7.5 with HF4?

    Network23

     



  • 3.  RE: After ITMS 7.5 HF4 Update, Deployment Plug-in can not be upgraded

    Posted Mar 10, 2014 10:08 AM

    I did upgrade from HF3 to HF4.



  • 4.  RE: After ITMS 7.5 HF4 Update, Deployment Plug-in can not be upgraded

    Broadcom Partner
    Posted Mar 10, 2014 11:07 AM

    Maybe the reason for this can be found in the relase notes for HF4?

    Take a look at page 9 and 10 there is a table with Agent Version numbers that are different if you upgrade from 7.5 HF3 to HF4 or when you upgrade from 7.5 HF1 or HF2 to HF4?

    agent_versions_HF4.png

    Note:For Deployment Solution, if you upgrade from ITMS 7.5, ITMS 7.5 HF1, or ITMS 7.5 HF2
    to ITMS 7.5 HF4, then the plug-in upgrade to the new version that is mentioned in the column, Upgrade
    version in 7.5 HF4 of the table. If you upgrade from ITMS 7.5 HF3 to ITMS 7.5 HF4, then the plug-in
    version remains same as that in 7.5 HF3
     
    Network23
     
    PS: In my mind it is really confusing if the above table is true, because than you never know if you are running 7.5 HF3 or an  upgraded version from 7.5 HF3 to 7.5 HF4!
     
     

     



  • 5.  RE: After ITMS 7.5 HF4 Update, Deployment Plug-in can not be upgraded

    Posted Mar 26, 2014 03:10 PM

    We just went from HF3 to HF4 and this is confusing too.  So from what I am reading, the agent version DID change, but it doesn't matter?  The HF3 computers (with .00 agent version) will not be in the filter, and therefore, NOT be upgraded?  Sounds fishy and something needs to be fixed.