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After the MP1 for CMS 7.1 SP2 Installed, the PXE is broken on Site Servers

Created: 31 Jan 2013 | 4 comments

Hi everyone,

I've made the update of the MP1 for CMS 7.1 SP2 for my main NS Server with success.

But after enable the policy for upgrading the Site Server, the service PXE "SBSSERVER" _Symantec_netboot_Server service can't start anymore on all my site server (task server and package server).

The error is 'Windows could not start the _Symantec_netboot_Server service" because the SBSServer.exe isn't at that path Altiris\Altiris Agent\Agents\Deployment\Task Handler\SBS anymore. It seems that the Main server upgrade have caused the deletion of the exe "SBSServer.exe".

12 site servers(Server 2003 / 2008 / 2008R2 / Seven) so this problematic.

So i've tryed this : for the Server X64, I can copy the File "sbsserver.exe / sbsNSIFace.dll / SbsParsePXE.dll and SbsPXeOpts.dll" from the Main Server (2008R2)

But for the Site Server (X86) can  I copy the folder "Task Server Handler" for X86 and Run the "TaskHandlerInstall_x86.bat" to fix this issue ?

Thanks a lot in advance for your help

Comments 4 CommentsJump to latest comment

mclemson's picture

I'd recommend trying a repair of Deployment Solution, per this thread:

https://www-secure.symantec.com/connect/forums/ins...

I'd also try just clicking 'Reboot Preboot Environment' and updating configurations on a bugged site server.

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

andykn101's picture

Or just uninstall and reinstall Deployment Site services through the console.

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

Connect Etiquette: Please "Mark as Solution" posts that fix your problem.

R.Steph's picture

Hi

Thank's for your reply

For the first solution : Reboot Preboot Environment' and updating configurations on a bugged site server => Not Ok

So I found this article

http://www.symantec.com/business/support/index?pag...

mclemson's picture

You can run through the .msi steps manually, but running a repair of Deployment Solution through SIM will repair the same (and other) MSI's.

After repairing through SIM, then recreating preboot environment, then updating config on a broken site server, do you see correct behavior?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com