After PGP Universal upgrade 10.2.1 MP4 4961 tries/fails to re-enroll 10.7.5 Mac
Not a retina MacBook Pro 13"
Worked fine for over a year with 10.6.8, 10.7.x and PGP WDE. When we upgraded universal server and pushed the upgrade policy, two machines - my mac and a pc - started trying to re-enroll the users. When this happens we removed upgrade from the Policy and are waiting for a fix.
- decrypted & unistalled wde from my Mac.
- unistalled it several times, using the tech note for command line uninstall, once with the tech watching me on webex
- deleted my user, computer and disks from Universal server
On enrollment, I get the user back in, but it fails with a 'data corrupt' error. I think its a problem with the tables on Universal server.
This started Nov 2. I now have an unencrypted machine, which is not good. Stays locked up when I leave the office.
This was being followed up from
but since the next level support was due to call me at 8:30 and I have to be at a 9am meeting in 10 minutes, I thought I'd post to the online community and the PGP helpers here and see if anyone has had a similar experience.
My next step is to update my backup and wipe my machine, reinstall a blank O/S and try again. Really don't think its the client and there has been some funny business on the Universal server:
Group reports 3 members, but there are only 2. Remove them from the group, and my userid pops up in the group. Remove that user. Remove the group. Still can't enroll, but that 'hidden user' in group thing was really weird.
OK, off to my meeting. Any ideas?