Client Management Suite

Computers are completely new to NS? What is your Resource Membership Delta Update schedule? Run the Delta Update and check if the Job works. To not run the whole Dela Update you could also update the Windows-Computer Filter and the All Computer Filter.

Hello Sascha,

the computers are not completely new for the NS because they are already created on the Procurement process.

The Resource Membership Delta update is scheduled every 5 min. and the computer is a member in both filters.

It looks like the device is not yet ready.

Likely because it isn't attached to a site server?

Hi Ferre,

attached is a screenshot from a Task Server.

The Computer is registered since today morning to the Task Server.

https://www.evernote.com/shard/s59/sh/9e63e5a1-5619-4fd2-9adc-1fce5bd2f6ff/ce1c470fbe64989b925eec5b0da290fe

This could happen either of two reasons

1. Software management plugin is not installed on the client.

2. software management solution is running out of licenses.

If you have check these two things then you could try IISreset and then try the job to see if it works.

1. the plugin is installed

2. licenses are all right

IISreset done... the same error :-(

Do you have any errors or warnings in the Altiris Log Viewer at the same time as when you attempt to create and save this target?  I wonder if you performed the upgrade with insufficient rights and crippled your Symantec Administrators role.

If you're running 7.1 SP2 MR1, you may want to apply for Rollup 1:
http://www.symantec.com/docs/HOWTO81832

That's if http://www.symantec.com/docs/TECH198556 seems to apply, of course.

Also, are licenses truly OK?  Did you check in SIM?

"It is a known issue in DS 7.1 SP1 MR1 Below are three workarounds to deal with this issue:


1.Reset the IIS

Go to Start> Run and type IISRESET


2.Recycle the Application Pool


Third Run AeXConfig.exe [/ svcid user: <user name> password: <password>] and use domain \ username format without DNS suffix "