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  • 1.  After upgrade to SMG 9.5.1-6 SPIM definitions are not updating

    Posted Jun 24, 2011 05:41 AM

    Hi all,

    After upgrading from SBG 9.0.3 to SMG 9.5.1-6 the SPIM Definitions are not updating. SPAM and Antivirus are being updated as normal. I've already tried enforcing a liveupdate, stopping and starting services and even rebooting the appliance, without success.

    Has anything changed in the SPIM updating mechanism?

    Thanks!

    Best regards,

    Jim



  • 2.  RE: After upgrade to SMG 9.5.1-6 SPIM definitions are not updating

    Posted Jun 27, 2011 10:06 AM

    We have same exect issue. After upgrading our SMG to 9.5.1-6, our SPIM definititions are not being updated. (55 days as of today)



  • 3.  RE: After upgrade to SMG 9.5.1-6 SPIM definitions are not updating
    Best Answer

    Broadcom Employee
    Posted Jun 29, 2011 12:24 AM
    Please see our document about this: http://www.symantec.com/business/support/index?page=content&id=TECH162818 We will no longer update those definitions in version 9.5.1.


  • 4.  RE: After upgrade to SMG 9.5.1-6 SPIM definitions are not updating

    Posted Jun 29, 2011 03:39 AM

    Thank you, I must have missed this in the release notes. Just a suggestion that when something like this is fased out it might have been better to completely remove the status from the dashboard, so people are not confronted with a warning that is not relevant.

    Thanks again!

    Best regards,

    Jim



  • 5.  RE: After upgrade to SMG 9.5.1-6 SPIM definitions are not updating

    Broadcom Employee
    Posted Jun 30, 2011 11:16 AM

    I have been informed that I was incorrect. We have not fully discontinued the updating of these definitions in version 9.5.1, this will happen in a later version.

    If you are using IM filtering and they are still not updating then I would suggest calling in so we can anaylse your logs.