Agent installation Success But serivce is not staring : Backup Exec
Created: 22 Nov 2012 | Updated: 04 Dec 2012 | 5 comments
This issue has been solved. See solution.
Backup exec Verison 2010
When we try to intall the agent from the master server we got an error. Then we proceed with the installation from the client end.
It Installed successfully. But the "Backup exec Remote agent" service is not coming up. It throws an error which is show in the attachment.
Also in the client side when we open Backup utility, when we go the publishing tab, it display an error. Attached"Remote agent"
Could some please check and help me in resolving the issue.
Master server : Windows 2003
Client : Windows 2008
Please do let me know if you nee any more information
Discussion Filed Under:
Comments 5 Comments • Jump to latest comment
Try to start the services and please post the errormessages that appear in the eventlog.
If this response answers your concern, please mark it as a "solution"
Another process is running on the default port that the remote agent is using.
See here how to change it:
http://www.symantec.com/business/support/index?page=content&id=TECH24256
These steps given above must be performed on the media server and on each remote machine being backed up !
If this response answers your concern, please mark it as a "solution"
You can also check with the command: netstat -ano which PID is using port 10000 and view with windows taskmanager (add the PID colum) what process is what PID.
If this response answers your concern, please mark it as a "solution"
You do not have the publishing information because you install the remote agent manually. Add in the IP address of the media server to the publishing tab. See this document
http://www.symantec.com/docs/TECH61658
Would you like to reply?
Login or Register to post your comment.