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agent not reporting after Endpoint detection server services restarted

Created: 28 Apr 2014 | 3 comments
jun82's picture

hi All,

 

agent not reporting after Endpoint detection server services restarted, attached file is a exported log.

how   to resolve this issue..

thanks

Operating Systems:

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pete_4u2002's picture

the log is from manager, did you check if the agent is communicating with the detection server?

if there any firewall between these machines?

 

jun82's picture

hi Sir pete,

how to check if the client is communicating? yes, there is firewall in between with the enforcer. before it was communicating but after  rebooting the enforcer and detection server, client cant connect.

 

thanks,

pete_4u2002's picture

can you telnet from agent to server 

telnet endpoint serverIP 8000