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agent not reporting to console

Created: 23 Apr 2013 • Updated: 13 May 2013 | 6 comments
R@mj0's picture

hi all,

 

i'm just new here, please advise me what to do regarding the agent does not appear on the console of DLP server. i already installed agent on windows 7 (x86) 

hope that you can advise me on here. thank you

 

 

Best regards,

Marjo

Operating Systems:

Comments 6 CommentsJump to latest comment

CraigV's picture

...what product?

Alternative ways to access Backup Exec Technical Support:

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pete_4u2002's picture

did you provide the server IP/host address while installing agent?

R@mj0's picture

hi,

yes i did provide the ip for agent when installing it. 

 

 

thanks,

marj

pete_4u2002's picture

is there a firewall in between which is blocking comunication. open port 8000 on firewall.