Hi ,
I believe we are talking about Agent installation here. This can be done in two ways supported by Symantec :
1. Manuallay.
2. Using Symantec Management Platform to push the agents.
Follow the DLP upgrade guide for step by step guidance.
Check DLP knowledgebase article : 54996 for screenshots (manual installation process)
In the installation files which is downloaded from the Symantec website there will be 2 folders:
X86 (For 32 bit platform)
X64 (For 64 bit platform)
Execute the AgentInstall.msi to install it using InstallShield Wizard from the respective folder.
- Once executed the following wizard will pop-up.
Click Next
2.)Next screen is for the License Agreement.
Select I accept the terms in the license agreement and click Next.
3.) This is where the Endpoint Servers and the Service Name is to be entered
Enter the Endpoint server names or ip addresses.
4.)Location to be specified where the agent is to be installed.
Click Next.
5.)Confirmation screen.
Click Install.
6.)Installation completed.
Click Finish.
After completing the installation, go to the services screens by typing services.msc in Start>Run and check if the EDPA and WDP services are started.
Once the EDPA and WDP service is started, it means the agent is successfully installed on the computer.