Most of our agents are fine, but this one keeps saying "changed: N/A" under configuration. It has a Comptuer ID so I know it can talk to the SMP but it never gets it's configuration. I've tried reinstalling the agent.
What more troublesome is that the agent was origianlly installed as part of the image that all 30 of these computers got. Most of them work, this one does not. Policies show up blank. See screen shot.
I've connected to it using RAAD but it doesn't seem to add any additional information about the client than the log files. Here the one error message it's getting.
<event date="Jan 27 13:44:25" severity="1" hostName="WHDTL03-1130143" source="Agent" module="AeXNSAgent.exe" process="AeXNSAgent.exe" pid="1520" thread="1124" tickCount="7933009"><![CDATA[Failed to create object Altiris.SoftwareUpdateAgent: The object is not registered or is not present in the policy (-2147467237)]]></event>
At least PCAnywhere is allowing remote control.