Thanks Ludovic,
I unregistered and re-registered both the patchmgmtagents.dll and patchmgmtagentsui.dll but the agent still crashes and closes when I select Software Update tab. I even copied the .dll files from a working agent server to no resolve. I even noticed that the AeXNSAgent.exe is running although the AeXAgentUIHost.exe has closed. I am able to still manage the agent using the agent diagnostic program.
Altiris Agent - Error signaure
EventType: BEX P1: AeXagentUIHost.exe P2: 7.0.74.36 P3: 4bfe558 P4: PatchMgmtAgentsUI.dll P5: 7.0.4312 P6: 4c766a40 P7: 00021237 P8 : c0000409 P9: 0000000
The following files will be included in this error report:
Manifest.txt:
Server=watson.microsoft.com
UI LCID=1033
Flags=1672018
Brand=WINDOWS
TitleName=Altiris Agent
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=If you were in the middle of something, the information you were working on might be lost.
Stage1URL=/StageOne/Generic/BEX/AeXAgentUIHost_exe/7_0_1641_8641/4c92d2fa/PatchMgmtAgentsUI_dll/7_0_0_4409/4d07ac84/000212d7/c0000409/00000000.htm
Stage2URL=/dw/GenericTwo.ASP?EventType=BEX&P1=AeXAgentUIHost.exe&P2=7.0.1641.8641&P3=4c92d2fa&P4=PatchMgmtAgentsUI.dll&P5=7.0.0.4409&P6=4d07ac84&P7=000212d7&P8=c0000409&P9=00000000
DataFiles=C:\DOCUME~1\R\LOCALS~1\Temp\WER594f.dir00\AeXAgentUIHost.exe.mdmp|C:\DOCUME~1\R\LOCALS~1\Temp\WER594f.dir00\appcompat.txt
Heap=C:\DOCUME~1\R\LOCALS~1\Temp\WER594f.dir00\AeXAgentUIHost.exe.hdmp
ErrorSubPath=Generic\BEX\AeXAgentUIHost.exe\7.0.1641.8641\4c92d2fa\PatchMgmtAgentsUI.dll\7.0.0.4409\4d07ac84\000212d7\c0000409\00000000
DirectoryDelete=C:\DOCUME~1\R\LOCALS~1\Temp\WER594f.dir00
Appcompat:
<MATCHING_FILE NAME="Agents\PatchMgmtAgent\PatchMgmtAgentsUI.dll" SIZE="647168" CHECKSUM="0xA3E59EC2" BIN_FILE_VERSION="7.0.0.4409" BIN_PRODUCT_VERSION="7.0.0.4409" PRODUCT_VERSION="7.0.4409.0" FILE_DESCRIPTION="Altiris Patch Management Agents UI" COMPANY_NAME="Altiris" PRODUCT_NAME="Altiris Patch Management Core Assembly" FILE_VERSION="7.0.4409.0" ORIGINAL_FILENAME="PatchMgmtAgentsUI.dll" INTERNAL_NAME="PatchMgmtAgentsUI" LEGAL_COPYRIGHT="Copyright (c) 1998-2006, Altiris, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA6CD3" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.0.4409" UPTO_BIN_PRODUCT_VERSION="7.0.0.4409" LINK_DATE="12/14/2010 17:42:28" UPTO_LINK_DATE="12/14/2010 17:42:28" VER_LANGUAGE="English (United States) [0x409]" />