Video Screencast Help

alertes active

Created: 10 Dec 2013 | 5 comments


i have a Back up exec 2012 and on 2008 server R2 i execute 4 save to 4 server

1 save has passed but the ohter failed 

when i verified the home of back up server 2012 I see 

Avertissmement tape alert  the memory of the tape cartridge is defective thereby reducing performance

please i need your help

Operating Systems:

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lmosla's picture


Are you using symantec drivers for your tape drive?  see  

Please copy and post the exact alert you are getting.   

simovic's picture


m using the symantec driver for my tape driver


pkh's picture

1) try cleaning your tape drive

2) replace the defective tape.

simovic's picture


i try cleaning and replace the defective tape 

for information i have Hp LTO 3 Ultrium 920  and 

i m using 5 tape drive "1 tape for 1 day "

i try cleaning and replace the defective tape 

but nothing change i have this information when i insert the tape 

Le support 'LTO000003' est protégé en écriture.
Le support dans le lecteur 'Lecteur de bande 0001' est actuellement verrouillé. Déverrouillez l'onglet de protection en écriture pour écrire sur ce support.
Remarque : La condition de protection en écriture peut être causée par un support qui est incompatible en écriture avec le lecteur.

traduction en anglais :

Support 'LTO000003 is write protected.
The media in the drive 'Tape Drive 0001 is currently locked. Unlock the write protect tab to write on this support.
Note: The condition of write protection can be caused by a carrier which is incompatible write with the reader.
pkh's picture

Is your new tape a LTO3 tape, or is it LTO4 or higher?  A LTO3 tape drive cannot write to LTO4 or higher tapes.