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all devices stuck at "discovering devices

Created: 28 Feb 2013 • Updated: 25 Apr 2013 | 4 comments
This issue has been solved. See solution.

I have an issue with my media servers where all devices get stuck at "discovering devices" and service restart or reboot of the server. We are running BE2010R3 on windows server 2008r2 platform. I know back in the day there was a regedit for diodrivers as a temp fix, but need to get this resolved permanently ASAP.

Operating Systems:

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CraigV's picture

...have you tried to Pause, and then Unpause the server?

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CraigV's picture

...believe it or not, it's actually something different. Go into BE and into Devices, and right-click your server's name. Choose Pause, leave it for 30 seconds, and then choose Unpause.

Also make sure that the BE device service has started up, and that no AV is perhaps blocking it from running correctly.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

208923557's picture

Unpause did not work, I deledted one of my B2D devices and recreated it with a new name and that seemed to work... I will try it with the rest and let you know, thanks.

SOLUTION