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All screens are blank after refresh (no errors are received)

  • 1.  All screens are blank after refresh (no errors are received)

    Posted Aug 21, 2015 03:47 PM

    Using TouchDown 8.5.00094 on Sony Experia Z Ultra running Android 5.0.2. TouchDown had been working with current OS until about 1 month ago using Exchange 2003. When issue started, existing data (emails, calendar, tasks, etc) was displayed, but new items were not. Exported settings, then cleared cache from app (sync didn't get new data); next cleared data, then finally uninstall / reinstall and imported settings, but all screen were blank (email, calendar, tasks) following sync.

    Exchange 2003 refreshes with no errors, but no data is displayed.

    Exchange 2007 displays "TouchDown error - No response for the request from web server for request: Subscribe for operation. Subscribe -> Error renewing a subscription.

    Active Sync Only refreshed with no errors, but no data is displayed.

    Any help would be appreciated.