Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Allow Incoming Mail from Address Book Senders

Updated: 06 Sep 2010 | 2 comments
Tommy1981's picture
0 0 Votes
Login to vote

I've recently set up SIFMSMSE version 6.0.10.295 on my Exchange 2007 Server.  I've got Premium AntiSpam running set to reject items identified as Spam.  It seems to be working well;  In roughly a week I've blocked 12,000 emails and accepted 5400  without a single report of a legitmate sender getting blocked, but I'm sure it is just a matter of time before some legitimate sender get's flagged as Spam.

I know many Web-Based mail services like Yahoo, Gmail etc, use the client Address book as a way of managing their "whitelist" or approved senders list.  This seems quite efficient because the users can easily add addresses to their own contacts list, but wouldn't have access to add email addresses to the white list.

Questions:

1.  Do Addresses in client Address books in Exchange 2007 automatically bypass the Spam Filtering?

2.  If not, is there any way to automate the process of adding email addresses from client address books to the SIFMSMSE Whitelist?

Thanks,

Tommy 

Comments

Tommy1981's picture
03
Mar
2010
0 Votes 0
Login to vote

Safe Sender List in Outlook ported to SIFMSMSE

I've done some testing and more research.  The answer to question 1 is no.  Having an Email address in my Outlook contact list did not prevent Premimum Anti-Spam from flagging it as spam.

There are Safe Sender Lists in Outlook that users can create/modify.  By default it includes email addresses that are in a user's Contacts.  This Safe Sender List appears to have no effect on the Anti-Spam Features of SIFMSMSE.

Is there any way to get the Safe Sender Lists from Outlook/Exchange to work with SIFMSMSE? 

TSE-JDavis's picture
04
Mar
2010
1 Vote +1
Login to vote

You are expecting entirely

You are expecting entirely too much integration here between us and Microsoft.

First of all, our false positive rate is near 1 in 1,000,000. The risk of what you are suggesting is terribly slim, and have a big bloated whitelist can severly impact the speed of your mail flow.

Second, there is no way we are going to be able to gather client-side data. Our product only resides on the server and we are restricted to using only the mechanisms Microsoft allow us to have, such as VSAPI and the MS Exchange Transport Manager. I am not aware of any way Microsoft allows 3rd parties to access the kind of information.