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Altiris 6.9 when jobs are created the computer restarts

Created: 27 Feb 2013 • Updated: 19 Mar 2013 | 2 comments
This issue has been solved. See solution.


Since yesterday, whenever we start a job, the computer reboots to windows and the job status shows 'Sending Wake on Lan signal'. If someone is at the computer, they can manually force it to do a network boot, but that causes it to go to the WinPE boot option rather than the site specific option. The WinPE option fails with the error 'RDeploy: The file could not be opened'

I've tried re-installing and rebuilding the PXE configurations, but this isn't fixing the problem.

Alexander Harris

Operating Systems:

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BBC's picture

Hi Alex,

Since there are no details available for the job you deploy and with the information given, it sounds as if the job is not using the correct automation environment. Have you checked the details?


Alexander Harris's picture

Yes, that was the issue, we were selecting the wrong automation environment.