IT Management Suite

Hello there,

I'm looking for clarification about detection checks.  For example, I'm deploying a  small application which may install on a 32 or 64 bit Windows 7 machine....

My detection check reads ....

-AND

      (File Path = "C:\Program FIles (x86)\Appname\App.exe")

               +OR

                    (File Path = "C:\Program Files\Appname\App.exe")

The installer is the same regardless but i need to check for the presence in both places.  This is similar to checking for a regkey @ HKLM\Software\APP OR HKLM\Software\WOW6432Node\APP.....I'm not sure what i'm doing wrong but the software fails the detection check every time.

Thank you,

Powershell_Guru

The syntax should be:

AND
    - OR
          (File Path = "C:\Program FIles (x86)\Appname\App.exe")
          (File Path = "C:\Program Files\Appname\App.exe")

But you shouldn't have 32 and 64 bit versions of a package in the same Software Resource (Release, Update or Service pack). Each one should be separate.

Hi,

andykn101 is right also please read the next KB article related Creating or editing inventory rules http://www.symantec.com/business/support/index?page=content&id=HOWTO93595

Hi,

Verify the location if correct or check for typo errors if present. Usually, I do is copying the location of the targeted path for the detection and paste it to avoid typographical errors and case sensitivity.

Regards,

JM