Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Altiris 7.1 Receiving ITAM Problem

Created: 12 Dec 2012 | 1 comment
Candyip's picture

1.When I receiving item, I don't know I should choose which choice in  "the items should be received as". What are their diiferent ? 

2.When I choose "Update an existing Resource / Add the Condumable to a Stockroom and Add as a Cost Item to existing Resource", the received line items show the System Number, What dose this mean? and I select  the Exisiting Resource/ Stockroom, I cannot updated the resource, What does the problem in this case.

Comments 1 CommentJump to latest comment

Ajit Jha's picture

Hi Candy,

You should post query in

Endpoint Management Forums located at


Ajit Jha

Technical Consultant