Client Management Suite

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  • 1.  Altiris Agent Install Service -- Internal Error 2738.

    Posted Jul 27, 2010 03:17 AM
    Good Day All

    I am Running NS7

    I have picked this up on a systems or two. The agent was installed but the Software Management Agent would fail with the same error code. Tried uninstalling the full agaent and when reinstalling the agent i get this error.

    Event Type:        Error
    Event Source:    MsiInstaller
    Event Category:                None
    Event ID:              10005
    Date:                     7/27/2010
    Time:                     8:38:02 AM
    User:                     '
    Computer:          I
    Description:
    Product: Altiris Agent Install Service -- Internal Error 2738.
     
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 38 38 39 43 30 45 41   {889C0EA
    0008: 36 2d 32 33 34 44 2d 34   6-234D-4
    0010: 43 45 31 2d 42 42 42 45   CE1-BBBE
    0018: 2d 30 33 32 46 31 41 36   -032F1A6
    0020: 46 37 43 31 32 7d         F7C12} 



    The Systems is VM running 2003 SP2


  • 2.  RE: Altiris Agent Install Service -- Internal Error 2738.

    Posted Jul 27, 2010 09:53 AM
    Reboot the server (in SEP11, a Symantec product, 10005 is 'reboot required')
    Log on directly through KVM or VMWare Console, not terminal session
    Confirm you have administrator privileges