Client Management Suite

 View Only
  • 1.  Altiris Agent installation showing pending

    Posted May 13, 2016 06:06 AM

    Altiris Agent installation showing pending in Windows server 2008 (Task server). Please help


    <event date='05/13/2016 02:32:22.4670000 -07:00' severity='4' hostName='XXXX' source='Altiris Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='8520' tickCount='963694288' >
      <![CDATA[Checking PID 7348 is the only instance of the Altiris Agent running]]>
    </event>
    <event date='05/13/2016 02:32:22.4830000 -07:00' severity='4' hostName='XXXX' source='Altiris Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='8520' tickCount='963694288' >
      <![CDATA[Symbolic link between 64 and 32 bit registry views either created or not required.]]>
    </event>
    <event date='05/13/2016 02:32:22.5920000 -07:00' severity='4' hostName='XXXX' source='CoreUtil' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963694397' >
      <![CDATA[Modified services pre-shutdown order: wuauserv, gpsvc, trustedinstaller, MetricProvider, AeXNSClient]]>
    </event>
    <event date='05/13/2016 02:32:22.5920000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963694397' >
      <![CDATA[Starting version 7.5.1674.11 on Windows Server 2008 R2 Standard 6.1 Service Pack 1 Build 7601...]]>
    </event>
    <event date='05/13/2016 02:32:22.6080000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963694413' >
      <![CDATA[Agent storage initialization started, settings: Check storage integrity if dirty]]>
    </event>
    <event date='05/13/2016 02:32:23.9340000 -07:00' severity='4' hostName='XXXX' source='AgentStorage' module='AeXAgentExt.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963695739' >
      <![CDATA[Agent storage FULL integrity check started:
    Root folder: Reset,
    Dirty: No]]>
    </event>
    <event date='05/13/2016 02:32:23.9490000 -07:00' severity='2' hostName='XXXX' source='AgentStorage' module='AeXAgentExt.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963695755' >
      <![CDATA[Agent storage FULL integrity check completed:
    Root folder: Reset,
    Dirty: No,
    Valid records: 8,
    Removed records: 0,
    Unrecoverable records: 0]]>
    </event>
    <event date='05/13/2016 02:32:23.9490000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963695755' >
      <![CDATA[Agent storage initialization finished]]>
    </event>
    <event date='05/13/2016 02:32:23.9490000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963695755' >
      <![CDATA[Agent storage was created, reset or recovered, policies will be requested]]>
    </event>
    <event date='05/13/2016 02:32:23.9810000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963695786' >
      <![CDATA[Agent is starting. CEM mode is 'Disabled', registration status is 'Not registered']]>
    </event>
    <event date='05/13/2016 02:32:24.0120000 -07:00' severity='4' hostName='XXXX' source='NetworkMonitor' module='AeXNetMon.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963695817' >
      <![CDATA[Server 'http:unspecified:80' with ID '{B81D1ABF-D418-4561-B9A5-BB71CEA8AE84}' will be monitored by URL 'http://Unspecified/Altiris/NS/Agent/ConnectionTest.asp']]>
    </event>
    <event date='05/13/2016 02:32:24.0120000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963695817' >
      <![CDATA[Add server to monitor, URL 'http://Unspecified/Altiris']]>
    </event>
    <event date='05/13/2016 02:32:24.0590000 -07:00' severity='4' hostName='XXXX' source='NetworkMonitor' module='AeXNetMon.dll' process='AeXNSAgent.exe' pid='7348' thread='20332' tickCount='963695864' >
      <![CDATA[Pinging registered servers only]]>
    </event>
    <event date='05/13/2016 02:32:26.4450000 -07:00' severity='4' hostName='XXXX' source='NetworkMonitor' module='AeXNetMon.dll' process='AeXNSAgent.exe' pid='7348' thread='20332' tickCount='963698251' >
      <![CDATA[Speed test for 'HTTP://Unspecified/Altiris/NS/Agent/ConnectionTest.asp' failed, speed iz zero]]>
    </event>
    <event date='05/13/2016 02:32:26.4610000 -07:00' severity='4' hostName='XXXX' source='NetworkMonitor' module='AeXNetMon.dll' process='AeXNSAgent.exe' pid='7348' thread='20332' tickCount='963698266' >
      <![CDATA[Server down [0x00000000]: http://unspecified:80:{B81D1ABF-D418-4561-B9A5-BB71CEA8AE84}]]>
    </event>
    <event date='05/13/2016 02:32:26.4610000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='20332' tickCount='963698266' >
      <![CDATA[Loading client object: Altiris.AeXNetwork.Receiver]]>
    </event>
    <event date='05/13/2016 02:32:26.4770000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='20332' tickCount='963698282' >
      <![CDATA[Starting client object: Altiris.AeXNetwork.Receiver thread id: 20332]]>
    </event>
    <event date='05/13/2016 02:32:26.6170000 -07:00' severity='4' hostName='XXXX' source='NetworkMonitor' module='AeXNetMon.dll' process='AeXNSAgent.exe' pid='7348' thread='20332' tickCount='963698422' >
      <![CDATA[Network connection made: LAN]]>
    </event>
    <event date='05/13/2016 02:32:26.6640000 -07:00' severity='4' hostName='XXXX' source='PolicyStore' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698469' >
      <![CDATA[Error reading policy from file C:\Program Files\Altiris\Altiris Agent\Client Policies\Unspecified.hncorp.c909106.xml: Error loading policy file: The system cannot find the file specified. (0x80070002). This is normal the first time the agent runs after being installed.]]>
    </event>
    <event date='05/13/2016 02:32:26.6950000 -07:00' severity='4' hostName='XXXX' source='PolicyStore' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698500' >
      <![CDATA[Error reading policy from file C:\Program Files\Altiris\Altiris Agent\Client Policies\Unspecified.xml: Error loading policy file: The system cannot find the file specified. (0x80070002). This is normal the first time the agent runs after being installed.]]>
    </event>
    <event date='05/13/2016 02:32:26.7110000 -07:00' severity='2' hostName='XXXX' source='ConfigServer' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698516' >
      <![CDATA[Configure Server Mode: Server address is not configured yet.]]>
    </event>
    <event date='05/13/2016 02:32:26.7110000 -07:00' severity='2' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698516' >
      <![CDATA[Agent registration failed, current status 'Not registered'. Next retry in 1 min.]]>
    </event>
    <event date='05/13/2016 02:32:26.7260000 -07:00' severity='4' hostName='XXXX' source='AeXUtility' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698531' >
      <![CDATA[StopProcesses('AeXNSAgentHostSurrogate32.exe'): Process is not running]]>
    </event>
    <event date='05/13/2016 02:32:26.7420000 -07:00' severity='4' hostName='XXXX' source='AeXUtility' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698547' >
      <![CDATA[StopProcesses('AeXAgentUIHostSurrogate32.exe'): Process is not running]]>
    </event>
    <event date='05/13/2016 02:32:26.7420000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698547' >
      <![CDATA[Loading client object: Altiris.AeXClientSessionManager]]>
    </event>
    <event date='05/13/2016 02:32:26.7570000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698563' >
      <![CDATA[Loading client object: Altiris.AeXNotificationManager]]>
    </event>
    <event date='05/13/2016 02:32:26.7570000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698563' >
      <![CDATA[Loading client object: Altiris.AeXTaskScheduler]]>
    </event>
    <event date='05/13/2016 02:32:26.7570000 -07:00' severity='4' hostName='XXXX' source='CAeXTaskSchedulerThread' module='AeXTaskSchedulerLib.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698563' >
      <![CDATA[Creating CAeXTaskSchedulerThread]]>
    </event>
    <event date='05/13/2016 02:32:26.7570000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698563' >
      <![CDATA[Loading client object: Altiris.AgentScheduler.Engine]]>
    </event>
    <event date='05/13/2016 02:32:26.7730000 -07:00' severity='2' hostName='XXXX' source='ScheduleEngine' module='AgentScheduler.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698578' >
      <![CDATA[Unable to load schedule log file "C:\Program Files\Altiris\Altiris Agent\schedule log.xml": The operation completed successfully (0). This is normal the first time the agent runs.]]>
    </event>
    <event date='05/13/2016 02:32:26.9130000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698719' >
      <![CDATA[Loading client object: Altiris.BasicInventory]]>
    </event>
    <event date='05/13/2016 02:32:26.9130000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698719' >
      <![CDATA[Loading client object: Altiris.SWD]]>
    </event>
    <event date='05/13/2016 02:32:26.9130000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963698719' >
      <![CDATA[Starting client object: Altiris.AeXClientSessionManager thread id: 33560]]>
    </event>
    <event date='05/13/2016 02:32:27.1010000 -07:00' severity='4' hostName='XXXX' source='ClientSession' module='AeXAgentUI.dll' process='AeXAgentUIHost.exe' pid='52788' thread='50192' tickCount='963698921' >
      <![CDATA[Start session: TS=3 user=HNCORP\c909106]]>
    </event>
    <event date='05/13/2016 02:32:27.9900000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963699795' >
      <![CDATA[Starting client object: Altiris.AeXNotificationManager thread id: 33560]]>
    </event>
    <event date='05/13/2016 02:32:28.0520000 -07:00' severity='4' hostName='XXXX' source='NotificationManagerThread' module='AeXAgentUI.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963699857' >
      <![CDATA[Load(): Notificationlist not loaded (file may not exist)]]>
    </event>
    <event date='05/13/2016 02:32:28.0520000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963699857' >
      <![CDATA[Starting client object: Altiris.AeXTaskScheduler thread id: 33560]]>
    </event>
    <event date='05/13/2016 02:32:28.1300000 -07:00' severity='4' hostName='XXXX' source='Task Scheduler' module='AeXTaskSchedulerLib.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963699935' >
      <![CDATA[Task scheduler enabled]]>
    </event>
    <event date='05/13/2016 02:32:28.1300000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963699935' >
      <![CDATA[Starting client object: Altiris.AgentScheduler.Engine thread id: 33560]]>
    </event>
    <event date='05/13/2016 02:32:28.1930000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963699998' >
      <![CDATA[Starting client object: Altiris.BasicInventory thread id: 33560]]>
    </event>
    <event date='05/13/2016 02:32:28.2550000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700060' >
      <![CDATA[Loading client object: Altiris.ClientTaskAgent]]>
    </event>
    <event date='05/13/2016 02:32:28.2710000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700076' >
      <![CDATA[Loading client object: Altiris.CTSchedulingAgent]]>
    </event>
    <event date='05/13/2016 02:32:28.2710000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700076' >
      <![CDATA[Loading client object: SMFAgent.SMFAgent]]>
    </event>
    <event date='05/13/2016 02:32:28.2710000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700076' >
      <![CDATA[Starting client object: Connection Monitor]]>
    </event>
    <event date='05/13/2016 02:32:28.2860000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700091' >
      <![CDATA[Starting client object: User Monitor]]>
    </event>
    <event date='05/13/2016 02:32:28.2860000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700091' >
      <![CDATA[Starting client object: Power Management]]>
    </event>
    <event date='05/13/2016 02:32:28.2860000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700091' >
      <![CDATA[Starting client object: Maintenance Window Manager]]>
    </event>
    <event date='05/13/2016 02:32:28.2860000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700091' >
      <![CDATA[Starting client object: Altiris.SWD thread id: 33560]]>
    </event>
    <event date='05/13/2016 02:32:28.3640000 -07:00' severity='2' hostName='XXXX' source='SWDPolicy' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700169' >
      <![CDATA[Load: Failed to load SWD data from C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\AeXSWDPolicy.xml: Failed to load data file: The system cannot find the path specified. (-2147024893)]]>
    </event>
    <event date='05/13/2016 02:32:28.3640000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700169' >
      <![CDATA[Starting client object: Altiris.ClientTaskAgent thread id: 33560]]>
    </event>
    <event date='05/13/2016 02:32:28.4270000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700232' >
      <![CDATA[Client Task Agent is scheduled to start.]]>
    </event>
    <event date='05/13/2016 02:32:28.4270000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700232' >
      <![CDATA[Starting client object: Altiris.CTSchedulingAgent thread id: 33560]]>
    </event>
    <event date='05/13/2016 02:32:28.4270000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='18968' tickCount='963700232' >
      <![CDATA[Starting Client Task Agent.]]>
    </event>
    <event date='05/13/2016 02:32:28.4270000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='18968' tickCount='963700232' >
      <![CDATA[Starting Client Task Agent engines.]]>
    </event>
    <event date='05/13/2016 02:32:28.4270000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='18968' tickCount='963700232' >
      <![CDATA[Start of Client Task Agent engines completed.]]>
    </event>
    <event date='05/13/2016 02:32:28.4270000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='18968' tickCount='963700232' >
      <![CDATA[Client Task Agent started.]]>
    </event>
    <event date='05/13/2016 02:32:28.4890000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='48940' tickCount='963700294' >
      <![CDATA[CT Agent is not initialized yet, load of policy will be postponed.]]>
    </event>
    <event date='05/13/2016 02:32:28.4890000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700294' >
      <![CDATA[Starting client object: SMFAgent.SMFAgent thread id: 33560]]>
    </event>
    <event date='05/13/2016 02:32:28.5510000 -07:00' severity='4' hostName='XXXX' source='ScheduleEngine' module='AgentScheduler.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700357' >
      <![CDATA[Schedule SMF logon schedule ({09E6CAA8-86B2-48F3-BDB7-F1E663107300}) has been added, check all schedules in a few moments]]>
    </event>
    <event date='05/13/2016 02:32:28.5510000 -07:00' severity='4' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700357' >
      <![CDATA[Started]]>
    </event>
    <event date='05/13/2016 02:32:28.5510000 -07:00' severity='4' hostName='XXXX' source='NotificationManager' module='AeXAgentUI.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700357' >
      <![CDATA[About to start processing notifications]]>
    </event>
    <event date='05/13/2016 02:32:28.5510000 -07:00' severity='4' hostName='XXXX' source='SWDAgent' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='47092' tickCount='963700357' >
      <![CDATA[SWD thread entering operational mode]]>
    </event>
    <event date='05/13/2016 02:32:28.5510000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700357' >
      <![CDATA[Client Task Agent is loaded and ready for operation.]]>
    </event>
    <event date='05/13/2016 02:32:28.5510000 -07:00' severity='4' hostName='XXXX' source='ScheduleEngine' module='AgentScheduler.dll' process='AeXNSAgent.exe' pid='7348' thread='32884' tickCount='963700357' >
      <![CDATA[Next event expected at 2016-05-13 02:35:22 -7:00, wakeup in 2 minutes and 53 seconds]]>
    </event>
    <event date='05/13/2016 02:32:28.5510000 -07:00' severity='4' hostName='XXXX' source='SMFAgent_Agent' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='43668' tickCount='963700357' >
      <![CDATA[SMF thread entering operational mode]]>
    </event>
    <event date='05/13/2016 02:32:28.5510000 -07:00' severity='4' hostName='XXXX' source='SMFAgent_Agent::OnClientLoaded' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700357' >
      <![CDATA[Altiris Agent reported it is loaded now.]]>
    </event>
    <event date='05/13/2016 02:32:28.5510000 -07:00' severity='4' hostName='XXXX' source='PackageDownload' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='47092' tickCount='963700357' >
      <![CDATA[Starting package delivery]]>
    </event>
    <event date='05/13/2016 02:32:28.5670000 -07:00' severity='4' hostName='XXXX' source='ConfigServer' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700372' >
      <![CDATA[Agent is not registered on the server, schedule the policy update for later time]]>
    </event>
    <event date='05/13/2016 02:32:28.5670000 -07:00' severity='4' hostName='XXXX' source='ServerSettings' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963700372' >
      <![CDATA[Next policy request from server Unspecified will be at 2016-05-13 02:47:28, in 15 minutes]]>
    </event>
    <event date='05/13/2016 02:32:28.5830000 -07:00' severity='4' hostName='XXXX' source='SMFAgent_Agent' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='43668' tickCount='963700388' >
      <![CDATA[SMF thread continue entering operation mode]]>
    </event>
    <event date='05/13/2016 02:32:28.5830000 -07:00' severity='4' hostName='XXXX' source='SMFAgent_Agent' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='43668' tickCount='963700388' >
      <![CDATA[SMF thread entered operational mode]]>
    </event>
    <event date='05/13/2016 02:32:28.5830000 -07:00' severity='4' hostName='XXXX' source='CSMFAgentPolicyManager' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='43668' tickCount='963700388' >
      <![CDATA[Setting wakeup time to 3600000 ms (Invalid DateTime) for policy: DefaultWakeup]]>
    </event>
    <event date='05/13/2016 02:32:28.5830000 -07:00' severity='4' hostName='XXXX' source='SMFAgent_Agent' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='43668' tickCount='963700388' >
      <![CDATA[Schedule startup wake up in the next 2 minutes]]>
    </event>
    <event date='05/13/2016 02:32:29.0040000 -07:00' severity='4' hostName='XXXX' source='NetworkMonitor' module='AeXNetMon.dll' process='AeXNSAgent.exe' pid='7348' thread='20332' tickCount='963700809' >
      <![CDATA[Speed test for 'HTTP://Unspecified/Altiris/NS/Agent/ConnectionTest.asp' failed, speed iz zero]]>
    </event>
    <event date='05/13/2016 02:32:29.0040000 -07:00' severity='4' hostName='XXXX' source='NetworkMonitor' module='AeXNetMon.dll' process='AeXNSAgent.exe' pid='7348' thread='20332' tickCount='963700809' >
      <![CDATA[Server down [0x00000000]: http://unspecified:80:{B81D1ABF-D418-4561-B9A5-BB71CEA8AE84}]]>
    </event>
    <event date='05/13/2016 02:32:38.5660000 -07:00' severity='4' hostName='XXXX' source='ScheduleEngine' module='AgentScheduler.dll' process='AeXNSAgent.exe' pid='7348' thread='32884' tickCount='963710372' >
      <![CDATA[Schedule SMF logon schedule ({09E6CAA8-86B2-48F3-BDB7-F1E663107300}) triggered at 2016-05-13 02:32:38 -7:00]]>
    </event>
    <event date='05/13/2016 02:32:38.5660000 -07:00' severity='4' hostName='XXXX' source='ScheduleEngine' module='AgentScheduler.dll' process='AeXNSAgent.exe' pid='7348' thread='32884' tickCount='963710372' >
      <![CDATA[Next event expected at 2016-05-13 02:35:22 -7:00, wakeup in 2 minutes and 43 seconds]]>
    </event>
    <event date='05/13/2016 02:32:38.5660000 -07:00' severity='4' hostName='XXXX' source='SMFAgent_Agent::OnDue' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='32708' tickCount='963710372' >
      <![CDATA[Logon or startup event occurred.  Check scheduled policies to see if we need to wake up.]]>
    </event>
    <event date='05/13/2016 02:32:38.5660000 -07:00' severity='4' hostName='XXXX' source='SMFAgent_Agent::OnWakeup' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='43668' tickCount='963710372' >
      <![CDATA[Startup wake up processed successfully.]]>
    </event>
    <event date='05/13/2016 02:32:38.5660000 -07:00' severity='4' hostName='XXXX' source='CSMFAgentPolicyManager' module='smfagent.dll' process='AeXNSAgent.exe' pid='7348' thread='43668' tickCount='963710372' >
      <![CDATA[Setting wakeup time to 3600000 ms (Invalid DateTime) for policy: DefaultWakeup]]>
    </event>
    <event date='05/13/2016 02:33:26.7230000 -07:00' severity='2' hostName='XXXX' source='ConfigServer' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963758529' >
      <![CDATA[Configure Server Mode: Server address is not configured yet.]]>
    </event>
    <event date='05/13/2016 02:33:26.7230000 -07:00' severity='2' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963758529' >
      <![CDATA[Failed to register agent. Registration status 'Not registered'. Next retry in 2 min.]]>
    </event>
    <event date='05/13/2016 02:33:28.5020000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='48940' tickCount='963760308' >
      <![CDATA[CT Agent is not initialized yet, load of policy will be postponed.]]>
    </event>
    <event date='05/13/2016 02:34:28.5150000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='48940' tickCount='963820321' >
      <![CDATA[CT Agent is not initialized yet, load of policy will be postponed.]]>
    </event>
    <event date='05/13/2016 02:35:26.7340000 -07:00' severity='2' hostName='XXXX' source='ConfigServer' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963878541' >
      <![CDATA[Configure Server Mode: Server address is not configured yet.]]>
    </event>
    <event date='05/13/2016 02:35:26.7340000 -07:00' severity='2' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963878541' >
      <![CDATA[Failed to register agent. Registration status 'Not registered'. Next retry in 4 min.]]>
    </event>
    <event date='05/13/2016 02:35:28.5280000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='48940' tickCount='963880335' >
      <![CDATA[CT Agent is not initialized yet, load of policy will be postponed.]]>
    </event>
    <event date='05/13/2016 02:35:28.5590000 -07:00' severity='4' hostName='XXXX' source='ConfigServer' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963880366' >
      <![CDATA[Agent is not registered on the server, schedule the basic inventory for later time]]>
    </event>
    <event date='05/13/2016 02:35:28.5590000 -07:00' severity='4' hostName='XXXX' source='ServerSettings' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='963880366' >
      <![CDATA[Next basic inventory update will be sent to server Unspecified at 2016-05-14 02:35:28, in 1440 minutes]]>
    </event>
    <event date='05/13/2016 02:36:28.5410000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='48940' tickCount='963940349' >
      <![CDATA[CT Agent is not initialized yet, load of policy will be postponed.]]>
    </event>
    <event date='05/13/2016 02:37:28.5550000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='48940' tickCount='964000362' >
      <![CDATA[CT Agent is not initialized yet, load of policy will be postponed.]]>
    </event>
    <event date='05/13/2016 02:38:28.5680000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='48940' tickCount='964060376' >
      <![CDATA[CT Agent is not initialized yet, load of policy will be postponed.]]>
    </event>
    <event date='05/13/2016 02:39:26.7420000 -07:00' severity='2' hostName='XXXX' source='ConfigServer' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='964118549' >
      <![CDATA[Configure Server Mode: Server address is not configured yet.]]>
    </event>
    <event date='05/13/2016 02:39:26.7420000 -07:00' severity='2' hostName='XXXX' source='Agent' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='7348' thread='33560' tickCount='964118549' >
      <![CDATA[Failed to register agent. Registration status 'Not registered'. Next retry in 8 min.]]>
    </event>
    <event date='05/13/2016 02:39:28.5820000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='48940' tickCount='964120389' >
      <![CDATA[CT Agent is not initialized yet, load of policy will be postponed.]]>
    </event>
    <event date='05/13/2016 02:40:28.5960000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='48940' tickCount='964180403' >
      <![CDATA[CT Agent is not initialized yet, load of policy will be postponed.]]>
    </event>
    <event date='05/13/2016 02:41:11.7930000 -07:00' severity='4' hostName='XXXX' source='AeXUtility' module='AeXAgentActivate.exe' process='AeXAgentActivate.exe' pid='44028' thread='7172' tickCount='964223600' >
      <![CDATA[StartService('AeXNSClient'): Service is already running]]>
    </event>
    <event date='05/13/2016 02:41:28.6100000 -07:00' severity='4' hostName='XXXX' source='Client Task Agent' module='client task agent.dll' process='AeXNSAgent.exe' pid='7348' thread='48940' tickCount='964240417' >
      <![CDATA[CT Agent is not initialized yet, load of policy will be postponed.]]>
    </event>



  • 2.  RE: Altiris Agent installation showing pending

    Broadcom Employee
    Posted May 13, 2016 01:00 PM

    You don't have there NS address specified, therefore you've just installed Symantec Management Agent which isn't directed to any Notification Server

    http://Unspecified/Altiris/NS/Agent/ConnectionTest.asp'

    Go to this machine and make sure that you have specified NS machine address in NS Web Config settings of Agent

    NS_Web.jpg

     

    Thanks,

    IP.



  • 3.  RE: Altiris Agent installation showing pending

    Posted Aug 08, 2016 12:54 PM

    So where does one find that screen? I keep seeing this sort of thing "go do this" but no one tells where or how to get there.
    I see no such screen. I choose the agent icon in the tray on the right, I right click to launch it, but it is yellow, and shows information only, no diagnostics, basic help, basic logs, nothing deep or detailed and sure no screen like that one.

    OR, are you meaning NOT go to the machine - but use the MANAGEMENT on the SERVER and choose the computer from the list of computers?

    when you say "go to that machine" it implies that one is to walk (or drive) TO THAT MACHINE.

    Do you mean to find a list of computers in the server, choose the computer from the list and handle it from there?

    Some of us are beginners - where does one find such things, the client or the server, which tab, etc. - and I have noticed that each version is a bit different - some have options and screens we do not because we have version 7.6xxx while someone else is using 7.5 for an example.



  • 4.  RE: Altiris Agent installation showing pending

    Posted Aug 08, 2016 09:56 PM

    I worked with SMP before finding the trick to get those diagnostics to show up. This should do the trick:

    http://help.symantec.com/cs/ITMS8.0/SMPLAT/v105697538_v113932717/%5B%22Enabling-the%22%22mode-in-Symantec-Management-Agent%22%5D%7CSymantec%E2%84%A2-IT-Management-Suite-8.0-powered-by-Altiris%E2%84%A2-technology?locale=EN_US