Asset Management Suite

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  • 1.  Altiris agent not communication

    Posted Jun 12, 2013 02:21 PM
      |   view attached

    Hi

    We have installed Asset Management server.

    We push one agent from AMS server to one client, it gets GUID everything but it is not manage with server change time not getting change

     



  • 2.  RE: Altiris agent not communication

    Posted Jun 12, 2013 02:50 PM

    Are you sure the NS isn't paused, Settings > All Settings, expand Notification Server and select Notification Server Settings, confirm Server Processing is On.

    Are there any errors in the NS log at the same time?



  • 3.  RE: Altiris agent not communication

    Posted Jun 13, 2013 01:44 AM

    Check on client site server name(NS or site server) is ping or not. If yes, change the client setting of server site (Settings > All Settings, expand Notification Server and select Notification Server Settings)



  • 4.  RE: Altiris agent not communication

    Posted Jun 13, 2013 02:06 AM

    Hi andykn101

    Yes Server Processing is on and there is no any error in log