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Altiris agent not communication

Created: 12 Jun 2013 | 3 comments

Hi

We have installed Asset Management server.

We push one agent from AMS server to one client, it gets GUID everything but it is not manage with server change time not getting change

 

Operating Systems:

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andykn101's picture

Are you sure the NS isn't paused, Settings > All Settings, expand Notification Server and select Notification Server Settings, confirm Server Processing is On.

Are there any errors in the NS log at the same time?

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

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CBZ9104's picture

Hi andykn101

Yes Server Processing is on and there is no any error in log

Sachin Sawant's picture

Check on client site server name(NS or site server) is ping or not. If yes, change the client setting of server site (Settings > All Settings, expand Notification Server and select Notification Server Settings)