Patch Management Solution

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  • 1.  Altiris agent not reporting to Server

    Posted Dec 21, 2011 11:25 AM

    What can be done if Altiris agent is not reporting to NS?  If we are deploying patches to ICs and the Altiris agent on some IC is not reporting, will that IC get patches??



  • 2.  RE: Altiris agent not reporting to Server

    Broadcom Employee
    Posted Jan 01, 2012 05:13 PM

    Hi,

    Symantec Management Agent is not reporting to NS mostly when there is no connection between Client and NS Server. To verify connectivity You can check Symantec Management Agent log on cient for corresponding errors.

    Regards,

    Sergei