Altiris Agent removal methods
Hi Again,
I had some issues with a rollout last night, where some PC's actually had a 6.5 agent installed from a previous altiris implementation (failed one at that) and it also had a whole lot of software delivery packages..
For some reason there must have been some office2000 one in there, and even though everything was disabled it was still popping up the installer..very odd I thought.
Anyway it came down to me wanting to do a quick removal of the altiris agent (NS7)
I tried the Altiris Agent for Windows - Uninstall option under the Altiris Agent settings menu.
Using remote diagnostics I found that this actually REDOWNLOADED the agent to the client to perform the uninstall...which does not suit me very well for smaller remote sites on 256k links. (15 mins a pc)
Is there a more 'efficient' way to process agent uninstalls for future reference? Surely there must be some tickle command to be sent to the agent to remove it!
Cheers
Comments
The easiest way
that I have found is to script the uninstall using the aexagentutil command, which is located in the Altiris Agent directory on every client computer.
aexagentutil /clean
followed by a rmdir (remove directory) or some other command should remove all traces. The rmdir is necessary, because the aexagentutil can't delete itself.
Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.
Second on the easiest way
We use a job in DS, runs the following tasks:
"C:\Program Files\Altiris\Altiris Agent\AeXAgentUtil.exe" /uninstallagents /clean
rmdir /s /q "C:\Program Files\Altiris\Altiris Agent"
Hope this helps
Marco
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