Symantec Management Platform (Notification Server)

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  • 1.  Altiris Agent Service not working (error 0x80004015)

    Posted Jun 02, 2009 04:12 PM
    Anyone have seen that error when trying to start the Altiris Ns Service: AeXNSClient

    Cound not start the Altiris Agent service on Local Computer.
    Error 0x80004015: The class is configured to run as a security id different from the caller.

    our workaround?  uninstall the NS agent and reinstall...  for most of our computers, it's working. 

    HELP!!


  • 2.  RE: Altiris Agent Service not working (error 0x80004015)
    Best Answer

    Posted Jun 02, 2009 06:54 PM
    The Altiris Agent wants to use the local system account to run, and sometimes that gets blocked by GPO's.

    See the following to see if they help:

    Altiris KB30995 or Altiris KB40107

    Altiris KB21876







  • 3.  RE: Altiris Agent Service not working (error 0x80004015)

    Posted Jun 23, 2009 11:37 AM
    it was a security issue... with those AKBs, was able to show the GPO "admin" that was our problem...

    Thanks again.