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Altiris Agent - Services stopped on some servers why?

Created: 19 Jul 2013 • Updated: 24 Jul 2013 | 3 comments
This issue has been solved. See solution.

Altiris agent or Symantec Management agent are stopped in some servers, what causes that? I look in the services list and the Symantec Managmenet Agent is stopped.  Anyone know what could have caused this? or what is the best way to make sure that it doesn't happen.  Our servers  do have SEP but the service is already exceptioned, our administrators aren't disabling.  anyone know how to track it down via logs?

Operating Systems:

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HighTower's picture

I recently went through this and found that I had a "Reset Task Server" task running at the same time we managed to schedule other tasks.  That task will cut the legs out of running tasks and apparently the agent didn't like that.

Moving that "Reset Task Server" task to a different, completely unique time seems to have eliminated the problem for me.

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