Client Management Suite

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  • 1.  altiris agent will not install correctly

    Posted Jan 30, 2012 08:14 AM

    Hi there,

    The altiris agent install has never given me an issue.

    but now when i reinstalled the altiris agent on a windows 2003 server, when i try to open it, I  get an error "Error activating agent session 0: Class not registered (-2147221164)"

     

    I found article TECH27562 and edited and ran the reg entry, but it did not work.

    I'm stumped



  • 2.  RE: altiris agent will not install correctly

    Posted Jan 30, 2012 07:03 PM

    Did you try this KB by chance?
    http://www.symantec.com/docs/TECH34922

    And perhaps this one:
    http://www.symantec.com/docs/TECH40842

    Is the server fully patched?



  • 3.  RE: altiris agent will not install correctly

    Posted Jan 31, 2012 02:52 AM

    Thanks for the reply....

    The server is fully patched yes...

    I checked the articles, and the component services seemed to be working ok.

    I registered the client but still nothing.

    The thing that bothers me is that if you look in "services" the altiris agent services is not there, but all the files are under the "altiris agent" folder.