Just getting setup with AMS 7. Thanks to Sandy F for some great articles.
- All products have been created. One for each version.
- Licenses have been created for each product and linked.
- Purchases have been created and associated to their respective licenses
This gives me some great compliance reporting.
Question: How do I record a license upgrade to a product ?
I have located the New Software License (if renewed/upgraded) and the Former Software License (if renewed/upgraded) under the license resource, however once these are setup the compliance count does not change.
I would expect the compliance count for the former product to be transferred to the new product. i.e. subtract from the former and add to the newer count.
Am I missing something ? Do I need to make an upgrade purchase ?
Any help would be appreciated.