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Altiris Client Remotally Installed

Created: 20 Dec 2012 | 12 comments

HI,

When i push altiris client showing error "Failed to copy symantec agent services in targeted machine "

How to get solution below error.

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pete_4u2002's picture

looks like firewall might be the cause. if UAC disable it on target machine

How to remotely Install Altiris Agent in an unmanaged firewalled machine

http://www.symantec.com/business/support/index?page=content&id=HOWTO8176

andykn101's picture

Look in the log on the NS for more information why the copy failed.

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

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prince_y's picture

can you try accessing the C drive of that parricular machine from the notfication server??? because if the notification server don't have an access you will end up in error messages like this,Have you tried manual install ???

dsmith1954's picture

Are the admin shares turned on? Ours are turned off by policy, so remotely installing anything using admin shares doesn't work for us.

Ajaysingh's picture

HI,

Admin$ shared are working,I have try to manually it's working fine.issue only some system

andykn101's picture

You still should look in the Altiris log on the server for more information as to why the install failed.

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

Connect Etiquette: Please "Mark as Solution" posts that fix your problem.

andykn101's picture

Something like Start > Programs > Symantec > Diagnostics > Log Viewer.

When the push fails you'll get a message saying why it's failed.

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

Connect Etiquette: Please "Mark as Solution" posts that fix your problem.

James007's picture

HI,

Try this artical and install altiris client

Altiris Client Install through PsExec.exe tool

https://www-secure.symantec.com/connect/articles/a...

shivc's picture

Please check this options:

  1. The Admin$ share is not accessible.
  2. Simple file sharing is enabled on XP clients.
  3. DNS is not resolving names correctly.
  4. Windows Firewall is enabled on the client computer (could not ping the client from the Notification Server).

Thanks

SHIVA