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'Altiris Client Task Data Loader' Service Won't Start

Created: 02 Oct 2012 • Updated: 10 Jul 2013 | 1 comment
This issue has been solved. See solution.

I'm setting up a new 7.1 SP2 system with CMS, and so far 3 site servers with task services, but noticed that on my two Windows 2008 site servers, the 'Altiris Client Task Data Loader' service is in autostart mode but failing to start.

On my Windows 2008 SMP and my Windows 2003 site server/task server, all services are started.

All three servers seem to be working and the Task Service shows green in the Site Management page, but I am concerned.  Has anyone else run into this with a 2008 site server/task server?  What does this service do anyway?

 

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K. Kennedy's picture

Well it looks like the fix is to apply http://www.symantec.com/docs/TECH192580.

For the Windows 2008 64-bit site server, I updated the machine.config in two places and rebooted.  My machine.config was found under:

C:\Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG

Making a backup of the files before editing is always a good idea, but what you have to be careful of is this:

You may find an entry already in the file like this:  <runtime/>  (a self-opening and closing statement)

Just delete that line because you need to replace it with the below which is very similar but has the closing slash in the correct place!  Don't just try to add the top two lines like I did! :)

<runtime>
      <generatePublisherEvidence enabled="false"/>
</runtime>

I'd still like to know what this service does though - is it just for Deployment Solution which I'm not using???

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