Client Management Suite

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  • 1.  Altiris communication from agent and server

    Posted Dec 18, 2013 05:03 AM

    Hi All

    I'm installing Altiris client management suite and server management

    Could all please help me to clear some concern?

    - As I understanded, currently client will communicate with server after agent installed on client. Client alway establish request to server as schedule

    So in some case, Server need to establish connection to client. How can it work, which port need to open between both?

    Thanks and Best Regards

     

     



  • 2.  RE: Altiris communication from agent and server

    Broadcom Employee
    Posted Dec 18, 2013 05:07 AM

    check this link

    http://www.symantec.com/business/support/index?page=content&id=DOC1892

    Ports and Protocols for Symantec IT Management Suite 7.1

     

    Article:HOWTO83503  |  Created: 2013-02-07  |  Updated: 2013-03-21  |  Article URL http://www.symantec.com/docs/HOWTO83503

    Summary of Ports Used by Altiris Solutions

     

    Article:HOWTO3401  |  Created: 2006-05-03  |  Updated: 2013-04-30  |  Article URL http://www.symantec.com/docs/HOWTO3401

     



  • 3.  RE: Altiris communication from agent and server

    Posted Dec 18, 2013 05:27 AM

    HI Pete

    Thanks for your respone. I read this link

    So it doesn't clarify how can server communicate with client after agent install. I mean how can Altiris work with client, if client isn't communicate with server for along time. How can server know, and how can it initial connection client

    Thanks



  • 4.  RE: Altiris communication from agent and server

    Broadcom Employee
    Posted Dec 18, 2013 05:33 AM
    HTTP Client / Server communications, such as policy updates and posting events:

    The Agent establishes a connection to server port TCP 80 for HTTP and server port TCP 443 for SSL. This port is configurable by the user, however, and can be set to any free port.

    http://www.symantec.com/business/support/index?page=content&id=DOC1892

     



  • 5.  RE: Altiris communication from agent and server



  • 6.  RE: Altiris communication from agent and server
    Best Answer

    Posted Dec 18, 2013 08:10 AM

    To get the server to trigger tasks on the client the system uses the Task Agent and Task Server, ports can be configured under Settings > Notification Server > Site Server Settings > Task Service > Settings > Task Service Settings. 50120-24 inclusive by default.



  • 7.  RE: Altiris communication from agent and server

    Posted Dec 18, 2013 10:57 AM

    Hi Andy

    You mean this this case, NS server will send request to client. This mean we have to open port 50120-24 from server to client if we have firewall

    Thanks



  • 8.  RE: Altiris communication from agent and server

    Posted Dec 18, 2013 11:02 AM

    Notification Server uses standard MS ports to connect to the workstation from the Notification Server to copy over the bootstrap and then HTTP from the workstation to the Notification Server to download the agent.

    Initial connection Notification Server to client

    • UDP 138 (NETLOGON)
    • TCP 445 (MS DS/CIFS/SMB)

    Initial connection Client to Notification Server (after Service Starts)

    • TCP 80 (HTTP) client download
    • ICMP Type 8 (PING) package server speed check

    See this post

    https://www-secure.symantec.com/connect/forums/altiris-communication