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Altiris Deployment Console not finding computers when they exist

Updated: 11 Sep 2010 | 5 comments
mhartley's picture
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I am having trouble with my Deployment Console not finding users that I know are logged on. 

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mclemson's picture
20
Nov
2009
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Details

What status is the computer -- offline, online, or online and logged in?  If they're online and logged in, does the user show?

By 'not finding', do you mean that when you do a 'Find Computers..' based on 'Logged on user' that it can't find the right system?  Or do you mean that it doesn't show the computer to have a Logged on user at all?

Other details about the process you're following would be helpful.

Mike Clemson, Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner

alevin's picture
23
Nov
2009
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Altiris Deployment Console not finding computers when they exist

I am having the same problem. New thin clients are showing up as "off line" or not at all. After a reboot of the ALtiris server, almost all thin clients are showing up as "off line".

rlevick@dpisd.org's picture
03
Mar
2010
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Can't find computer

I have the same problem. I can see the computer in the deployment console. If I choose find computer, it says computer not found. This is the case for the computer name, I.P. address, etc. Users logged on/off makes no difference. I can still run jobs against the computer, just not find them.

jamesridgeway's picture
11
Mar
2010
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I'm having the same issue.

I'm having the same issue. I'm saddened by the lack of testing and lack of integrity of this release. I expected a lot more from Altiris/Symantec.

James Ridgeway
Altiris/Symantec Consultant & Partner
888.820.9978
jr@jamesridgewayinc.com
www.jamesridgewayinc.com

mon15's picture
11
Mar
2010
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Altiris Deployment Console not finding computers when they exist

Sometimes the user is listed with a different username or login; I check either Outlook or the Active Directory or both for the particular user.