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Altiris Deployment Solution 6.9 SP5 - Clients keep disconnecting after installing...

  • 1.  Altiris Deployment Solution 6.9 SP5 - Clients keep disconnecting after installing...

    Posted Nov 27, 2013 05:39 PM

    Altiris Deployment Solution 6.9 SP5 - Clients keep disconnecting after installing...

    Agent UI had this message:  "unable to connect with DAgent for status updates"

    Agent logs had the following message.

    [08/06/2010 04:40:20.059 8928 0] ReplyUpdateComputer.cpp:263 - CheckDsVersion - DS Did not return Version String
    [08/06/2010 04:40:20.059 8928 0] ReplyUpdateComputer.cpp:264 - CheckDsVersion - DS Version assumed to be incompatible

     

    Please review the following KB article for the solution we applied to resolve this issue.

    Title: unable to connect with DAgent for status updates

     

    This is in response to the following question/discussion.

    https://www-secure.symantec.com/connect/forums/altiris-deployment-solution-69-sp4-clients-keep-disconnecting-after-installing