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Altiris Helpdesk IIS Permissions

Updated: 21 May 2010 | 3 comments
Tiwest's picture
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This issue has been solved. See solution.

Hi All,

I've been trying to implement a website on the same server hosting the Altiris helpdesk and must have stuffed up the IIS permissions. Somewhere under the "Default Web Site" or "AexHD" sites, i've screwed the Authentication and Access Control settings for Anonymous access. I can't recall what the original settings were.

I've managed to toggle the settings around so that it no longer says "You are not authorized to use Helpdesk at this time" so people can still lodge Helpdesk Requests.

Basically, I don't know what the IIS permission settings should be!!

Any help would be much appreciated!

Regards,

Jon

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Tiwest's picture
17
Mar
2010
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Oh, I forgot to mention that

Oh, I forgot to mention that we're using version 6.5, IIS v6 on a Windows Server Std 2003 SP2

smassie's picture
24
Mar
2010
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Is this what you are after?

Applies to the AEXHD site and everything underneath it. the IUSR account is of course Server Specific (incit-altsvr2 being one of  my servers)

Tiwest's picture
24
Mar
2010
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Thanks for your reply. 

Thanks for your reply.  Finally figured it out.  The parent directory had to use Integrated WIndows Authentication but everything else was Anonymous and windows authentication MUST BE TURNED OFF.
So, it's one or the other and not both.