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Altiris installation

Created: 21 Jun 2012 | 3 comments

I am attempting to trial the Altiris Server Management Suite  on a VM instance of a Windows 2008 Standard 64bit server, which meets the hardware requirements of the installation. I have downloaded the whole range of the product form the Symaantec Website, and constantly get the error screen attached, with no logs available:

Any advice or solution would be welcome.

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mclemson's picture

You need Windows Server 2008 R2, not Windows Server 2008.  If this is not the issue and you do have R2, please review the logs for SIM:

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner

@nkit's picture

Hi Andy,

You can also have a look at below How To article to resolve your issue -


Ankit SHrivastava

LeBra's picture

You have to install all the requirements first as mentioned by @nkit. After that try running the installer again.