Video Screencast Help
Protect Your POS Environment Against Retail Data Breaches. Learn More.

Altiris installation

Created: 21 Jun 2012 | 3 comments

I am attempting to trial the Altiris Server Management Suite  on a VM instance of a Windows 2008 Standard 64bit server, which meets the hardware requirements of the installation. I have downloaded the whole range of the product form the Symaantec Website, and constantly get the error screen attached, with no logs available:

Any advice or solution would be welcome.

 

Comments 3 CommentsJump to latest comment

mclemson's picture

You need Windows Server 2008 R2, not Windows Server 2008.  If this is not the issue and you do have R2, please review the logs for SIM:
http://www.symantec.com/docs/HOWTO42274

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

@nkit's picture

Hi Andy,

You can also have a look at below How To article to resolve your issue -

http://www.symantec.com/docs/HOWTO77026

Regards,

Ankit SHrivastava

 

LeBra's picture

You have to install all the requirements first as mentioned by @nkit. After that try running the installer again.