Symantec Management Platform (Notification Server)

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  • 1.  Altiris Inventory Pack for servers shows wrong license count

    Posted Jan 26, 2011 09:02 PM

    My NS 6.5 shows that the license count is exceeded for Altiris Inventory Pack for Servers.

    Does anybody know how to check and remove the wrong assets.

    We are licensed for 200, it currently shows 203 used, but we have only 10 servers.

    Regards



  • 2.  RE: Altiris Inventory Pack for servers shows wrong license count

    Posted Jan 31, 2011 10:24 PM

    who do you have it rolled out too? It really is designed to check for components, such as Exchange, IIS or SQL. For those that are showing up, do they have these components.



  • 3.  RE: Altiris Inventory Pack for servers shows wrong license count

    Posted Feb 22, 2011 01:04 AM

    You don't by chance have some sort of GUID reset task running on a regular basis do you?  I'm wondering if the licenses are being used by 20 duplicates of you 10 actual servers.  Are the servers physical or VM?  Could be a similar issue there.

    Are you using a forwarding hierarchy?  If so, see the following KB article for a solution:
    http://www.symantec.com/docs/TECH29088
    http://www.symantec.com/docs/HOWTO10601

    There is also some nice info in Screenbert's article:
    https://www-secure.symantec.com/connect/articles/notification-server-licensing-tips-customer