Client Management Suite

Hello,

after the holidays, I installed MR3 on my CMS 7.0 SP2. I ended with Altiris Patch Management Solution for Windows SP2 MR3.

Since that update, when I patch a client, after a while, the "Software Update" tab is blanked and becomes empty.

No more Installed by user, Installed, and so on. I know that the patches have been installed. It looks like the policies are no longer applied to my clients.

It was not like that before. Is it because of new behavior of the product or a setting that has changed in the update process or anything else I have no clue yet.

I could not find any "known Issues" document related to that or even related to MR3.

Please help.

RJ

Hi lalanderj,

> Is it because of new behavior of the product or a setting that has changed in the update process or anything else I have no clue yet.

this is a product design change in MR3 needed for "The Software Update policies (encapsulated adverts) target the APPLICABLE computers instead of targeting only VULNERABLE computers." performance improvement mentioned in Release Notes. With new design after SWU policy was applied to client computer (update installed) it no more targets this computer and disappears from Software Update UI on the box.

Best regards, Dmitri.

Dmitri,

Thank you for your quick answer. I can't find the Release notes on that MR3 is there any?

RJ

Never mind,

I found "DOC3465" at  http://www.symantec.com/business/support/index?page=content&id=DOC3465

Thanks.

RJ

BTW, here you can find official statement on functionality change: http://www.symantec.com/business/support/index?page=content&id=TECH147912