Client Management Suite

 View Only
  • 1.  altiris service error

    Posted May 31, 2014 02:55 AM

    One of the client is not reporting to altris server, i found that its service was stoped then i try to start it but it gives some error.

    Any idea to solve it?



  • 2.  RE: altiris service error

    Posted May 31, 2014 03:06 AM

    What is the issue and error message while start the service?



  • 3.  RE: altiris service error

    Posted May 31, 2014 03:21 AM

    message - could not start the service. system not find the path.



  • 4.  RE: altiris service error

    Posted May 31, 2014 03:45 AM

    Here is the kb

    Getting error message "File not found" or "Could not start the Altiris Service service" when restarting one of the Altiris Services

    Article:TECH27605  | Created: 2007-03-20  | Updated: 2007-04-18  | Article URL http://www.symantec.com/docs/TECH27605

    ##Edit##

    Error, "Could not start the Altiris Agent service on Local Computer. Error 1067: The Process Terminated Unexpectedly"

    Article:TECH36456  | Created: 2007-10-26  | Updated: 2007-10-30  | Article URL http://www.symantec.com/docs/TECH36456

     

    Under the Altiris Agent Installation is the error, "The following error occurred on the page InstallClient.aspx"

    Article:TECH27600  | Created: 2007-03-20  | Updated: 2010-01-21  | Article URL http://www.symantec.com/docs/TECH27600

     



  • 5.  RE: altiris service error
    Best Answer

    Posted May 31, 2014 03:54 AM

    Uninstall Altiris Agent Remotely and reinstall it again

    Commands to uninstall Altiris Agent:

    1. Run the following command line to remove the Altiris Agent using AeXAgentUtil.exe located by default atC:\Program Files\Altiris\Altiris Agent\AeXAgentUtil.exe /uninstallagents /clean (*)
    2. Delete the following Program Files folder if still present: C:\Program Files\Altiris\Altiris Agent (**)
    3. Delete the following Registry key if still present: HKLM\Software\Altiris

    http://www.symantec.com/connect/blogs/uninstalling-altiris-agents

    Instructions for the complete manual uninstall of the Altiris agent

    Article:HOWTO2463  | Created: 2005-09-13  | Updated: 2012-08-09  | Article URL http://www.symantec.com/docs/HOWTO2463