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ALTIRIS TECHNICAL SUPPORT FORUMS ARE MOVING **Date updated to 3/6**

Created: 14 Feb 2009 • Updated: 17 Mar 2009
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ALTIRIS TECHNICAL SUPPORT FORUMS ARE MOVING (YOUR ACTION REQUIRED)



Coming March 6...We’re excited to announce the release of Symantec Connect. This new community website will replace the Altiris Technical Support forums as well as The Juice and Symantec’s STN site. For a sneak peek at the new community, you can watch this video: http://www.symantec.com/commun...uncing-new-way-connect.



Symantec Connect will combine the communities currently making up STN, Altiris Juice, and the Altiris Tech Support forums. Real-world users of Symantec products (like you!) will provide the best solutions to technical challenges through blogs, forums, videos, downloads and articles. When you participate in the community you can earn both fame and fortune—okay maybe not fortune, but you can redeem participation points for some great prizes and your lifetime points earn you status levels on the site.



And don’t worry, All of the valuable content that you currently enjoy on the Altiris Technical Support forums will be migrated to the new community.



However, to make the transition easier it’s important that you take action regarding your account information. Symantec Connect will use SymAccount, Symantec’s single sign-on utility to provide access to the community. See below for the specific steps you’ll be required to take:



IF YOU ALREADY HAVE A SYMACCOUNT:

Then it’s easy. Just make sure that the e-mail address you use with SymAccount matches the e-mail address in your Altiris Tech Support forums profile. If they match we’ll automatically connect the two accounts and nothing additional will be required on your part.



IF YOU DON’T HAVE A SYMACCOUNT:

Create a SymAccount by clicking here: https://symaccount.sy............/index.jsp. Make sure the e-mail address you use for your SymAccount and the e-mail address in your Altiris Tech Support forums profile match. Then we’ll automatically connect them on February 26th when the new community site goes live.



IF YOU HAVE PROBLEMS:

Drop us a line at community_manager@symantec.com. We’ll be standing by to resolve any issues as quickly as possible.