Client Management Suite

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  • 1.  Altiris warning message

    Posted Jul 11, 2013 06:57 AM

    Hi All,

     

    We are currently having trouble with our Altiris software. He have pushed this out to all our machines. We are now recieving an error message on all of our windows 2000 machines. We are getting the following error

     

     "AltirisAgentInstSvc.exe - Entry Point not found: The procedure entry point WTS query user token could not be located in a dynamic link library wtsapi32.dll."

     

    WE have tried removeing everything off the machine in regards to Altiris (Including the reg files) but the error still ccomes up.

     

    Regards#

    Steve
     

     



  • 2.  RE: Altiris warning message

    Posted Jul 11, 2013 12:43 PM

    Is your Agent Push Policy installing Altiris automatically?  If so, edit your resource target to exclude the Windows 2000 systems.  Any version of Altiris greater than 7.0 SP5 is not supported on Windows 2000.



  • 3.  RE: Altiris warning message

    Posted Jul 12, 2013 05:01 AM

    Hi,

    It was pushing it out Automatically then we removed it from the server side. WE though it would ignore the windows 200 machines as we are using 7.1 but ti didnt.