Symantec Management Platform (Notification Server)

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  • 1.  Altitis agent seems to be sending inventory but machine isn't online

    Posted Jun 06, 2010 09:13 PM
    Hello

    Generally when a machine comes to end of life I either choose retire/returned to lessor to reclaim its licenses. Unfortunately this clean out has got put on hold and is about six months behind.

    I'm trying to figure out why some of the machines that have long since had the hard drives wiped, and been sent back to the leasing company late last year  still seem to be sending in inventory data

    When i go into the Resource Manager for one of the machines I see

    Altiris Agent Details
    First discovered : 12/02/2007 6:42:56 AM
    Last Configuration Request : ---
    Last Inventory Received : 6/06/2010 3:01:51AM
    Last Event received : ---

    I am reading this right? its saying that the agent sent in inventory data yesterday?

    This is now starting to cause issue as we are running reports of active machines that have an older version of AV on it then we are currently using. This is so they can be targeted for an upgrade. but machines  like this one that are long gone keep being found by the report we are running....



  • 2.  RE: Altitis agent seems to be sending inventory but machine isn't online
    Best Answer

    Posted Jun 07, 2010 05:45 AM

    The date is not only when the machine communicates. This is most likely caused by an AD import. Everytime the AD import runs it updates the inventory for this record.


  • 3.  RE: Altitis agent seems to be sending inventory but machine isn't online

    Posted Jun 07, 2010 08:18 PM

    Thanks for the help. It was indeed the AD sync.

    its something I probably should have known but at least I now know Im not going insane.


  • 4.  RE: Altitis agent seems to be sending inventory but machine isn't online

    Posted Jun 10, 2010 07:25 AM
    You're welcome, If you go insane always blame Altiris wink