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Android App based on Adobe Air issue when apply App policy

Created: 25 Sep 2012 | 7 comments
marcx87's picture

Should I apply an App Policy on an App for Android based on Adobe Air. The app starts correctly installing it via the App Center if there is no applied Policy. While it does not start and does not display an error if you apply any App policy. I tried with other Apps based on Adobe Air and i got the same results.
Does anyone know a way or a patch that solves the problem?

Below I attach the log files obtained by DDMS tool.

Thanks in advance.

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charlie_melega@symantec.com's picture

 

 

Hello Marc,

Apologies in the delay getting back with you. 

Thank you for the DDMS logs. We have run several tests with Air based apps since your post in an effort to to fully validate our findings to what you are seeing in your envrionment. We can confirm that indeed that wrapped Air based apps fail to run on Android devices. The logic behind this symptom is that these apps may be signed at build time and after a successfully wrap of the app has occurred, execution at run time may be affected. We are further reviewing potential root causes and a corresponding action plan. I will update you with status asap. 

 

Best Regards,

 

Charlie

 

 

marcx87's picture

Hello Charlie,

Thank you for your reply.

I'm developing an Android App based on Air. Is there a workaround to apply policy with Nukona on this App or all Adobe Air App have this issue?

Regads,

Marco

charlie_melega@symantec.com's picture

Marco,

 

Yes, this issue is applicable for all Adobe Air based apps. The good news we have identified root cause and are making the necessay changes in code. I will have a date for you by Monday of availabiltiy.  yes

 

Thanks,

 

Charlie

 

 

marcx87's picture

Hi Charlie,

thank you for your support.

I need an availability date for the patch, no later than Tuesday.

Best regards,

Marco

charlie_melega@symantec.com's picture

Hello Marco,

I apologize for the delay. We have resolved this issue and the fix for running wrapped Adobe Air based apps will be available in our 4.01 release. This release is set for public availability the week of October 22nd. in the unlikely event this date changes, I will notify you asap in this forum. 

Thanks again,

 

Charlie

charlie_melega@symantec.com's picture

Hello Marco,

 

Just following up on the status of the Adobe Air fix in your environment. Please let me know of any updates at your convenience.

 

Best Regards,

 

Charlie