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Android Enrollment Fails MDM

Created: 05 Sep 2013 | 1 comment
J3d1's picture

i try to enroll my  samsung galaxy and i m getting this error

Operating Systems:

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adam_burner's picture

This error most commonly occurs if there is an issue with the SSL certificate hosted on the Mobile Management Site Server (MMS).  If the common name (CN) does not match the FQDN of the enrollment URL, SSL will fail.  Also if the certificate is issued from an in-house certificate authority (CA) this will also cause SSL errors.  Before proceeding past the enrollment URL in the Mobile Agent, check the box which says "Accept all SSL certificates" if "Require SSL" is checked.

Adam Burner 
Senior Technical Support Engineer
Mobility and Workforce Applications
Symantec Corporation