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Android mobiles : internet pass-through not working with Endpoint protection

Created: 29 Dec 2012 | 10 comments
YJ's picture
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After connecting the Android mobile phone to laptop, we can enable the "Internet Pass-through" feature, which would allow the mobile phone to use the internet available in the laptop. In my laptop, this feature works only when i disable in the Symantect Endpoint Protection (11.0.6200.754). This is

  1. If Endpoint Protection is enabled, am not able to access the laptop internet in mobile phone
  2. If Endpoint Protection is disabled, am able to access the laptop internet in mobile phone

Any idea, if i need to set any configuration in Endpoint Protection (11.0.6200.754), so that i can have it enabled and also use internet on mobile.

 

Thanks for helping here.

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Ashish-Sharma's picture

Hi,

Check NTP logs which policy blocked the Mobile traffic ?

Thanks In Advance

Ashish Sharma

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YJ's picture

The NTP log says the traffic is blocked by the rule called "Block all other traffic".

thanks

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Ashish-Sharma's picture

Can you dump the log into excel file and provide here?

Thanks In Advance

Ashish Sharma

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YJ's picture

Log Attached.

AttachmentSize
SEP.zip 32.42 KB
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Ashish-Sharma's picture

HI,

Please check This thread and mithun Comments and create new firewall policy

https://www-secure.symantec.com/connect/forums/ntp-blocked-incoming-ethernet-0x0-traffic

Thanks In Advance

Ashish Sharma

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YJ's picture

Where is SEPM ? I could see only SEP

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Ashish-Sharma's picture

Hi,

Are you using Unmanged client ?

Thanks In Advance

Ashish Sharma

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Brian81's picture

Is your SEP client managed by a SEPM? A green dot will show on the icon in the task tray.

If it is unmanaged, you can add a rule to allow the application htcnat.exe

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YJ's picture

I could see a green dot on the SEP icon in the task tray. So that confirms that my SEP is managed by a SEPM right ?

Whats next, how do i find where is SEPM and how to change it.

 

thanks

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Ashish-Sharma's picture

Hi,

Check this thread and login in SEPM console and create Firewall rule

 

Please check This thread and mithun Comments and create new firewall policy

https://www-secure.symantec.com/connect/forums/ntp-blocked-incoming-ethernet-0x0-traffic

Thanks In Advance

Ashish Sharma

SEPM Knowledgebase Documents  

 

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