Endpoint Protection

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  • 1.  Android mobiles : internet pass-through not working with Endpoint protection

    Posted Dec 29, 2012 04:50 AM

    After connecting the Android mobile phone to laptop, we can enable the "Internet Pass-through" feature, which would allow the mobile phone to use the internet available in the laptop. In my laptop, this feature works only when i disable in the Symantect Endpoint Protection (11.0.6200.754). This is

    1. If Endpoint Protection is enabled, am not able to access the laptop internet in mobile phone
    2. If Endpoint Protection is disabled, am able to access the laptop internet in mobile phone

    Any idea, if i need to set any configuration in Endpoint Protection (11.0.6200.754), so that i can have it enabled and also use internet on mobile.

     

    Thanks for helping here.



  • 2.  RE: Android mobiles : internet pass-through not working with Endpoint protection

    Posted Dec 29, 2012 05:01 AM

    Hi,

    Check NTP logs which policy blocked the Mobile traffic ?



  • 3.  RE: Android mobiles : internet pass-through not working with Endpoint protection

    Posted Dec 29, 2012 05:06 AM

    The NTP log says the traffic is blocked by the rule called "Block all other traffic".

    thanks



  • 4.  RE: Android mobiles : internet pass-through not working with Endpoint protection

    Posted Dec 29, 2012 05:17 AM

    Can you dump the log into excel file and provide here?



  • 5.  RE: Android mobiles : internet pass-through not working with Endpoint protection

    Posted Dec 29, 2012 06:07 AM
      |   view attached

    Log Attached.

    Attachment(s)

    zip
    SEP_0.zip   32 KB 1 version


  • 6.  RE: Android mobiles : internet pass-through not working with Endpoint protection

    Posted Dec 29, 2012 06:29 AM

    HI,

    Please check This thread and mithun Comments and create new firewall policy

    https://www-secure.symantec.com/connect/forums/ntp-blocked-incoming-ethernet-0x0-traffic



  • 7.  RE: Android mobiles : internet pass-through not working with Endpoint protection

    Posted Dec 29, 2012 06:57 AM

    Where is SEPM ? I could see only SEP



  • 8.  RE: Android mobiles : internet pass-through not working with Endpoint protection

    Posted Dec 29, 2012 07:05 AM

    Hi,

    Are you using Unmanged client ?



  • 9.  RE: Android mobiles : internet pass-through not working with Endpoint protection

    Posted Dec 29, 2012 07:38 AM

    Is your SEP client managed by a SEPM? A green dot will show on the icon in the task tray.

    If it is unmanaged, you can add a rule to allow the application htcnat.exe



  • 10.  RE: Android mobiles : internet pass-through not working with Endpoint protection

    Posted Jan 02, 2013 05:37 AM

    I could see a green dot on the SEP icon in the task tray. So that confirms that my SEP is managed by a SEPM right ?

    Whats next, how do i find where is SEPM and how to change it.

     

    thanks



  • 11.  RE: Android mobiles : internet pass-through not working with Endpoint protection

    Posted Jan 02, 2013 05:39 AM

    Hi,

    Check this thread and login in SEPM console and create Firewall rule

     

    Please check This thread and mithun Comments and create new firewall policy

    https://www-secure.symantec.com/connect/forums/ntp-blocked-incoming-ethernet-0x0-traffic