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Android mobiles : internet pass-through not working with Endpoint protection

Created: 29 Dec 2012 | 10 comments
YJ's picture

After connecting the Android mobile phone to laptop, we can enable the "Internet Pass-through" feature, which would allow the mobile phone to use the internet available in the laptop. In my laptop, this feature works only when i disable in the Symantect Endpoint Protection (11.0.6200.754). This is

  1. If Endpoint Protection is enabled, am not able to access the laptop internet in mobile phone
  2. If Endpoint Protection is disabled, am able to access the laptop internet in mobile phone

Any idea, if i need to set any configuration in Endpoint Protection (11.0.6200.754), so that i can have it enabled and also use internet on mobile.

Thanks for helping here.

Comments 10 CommentsJump to latest comment

Ashish-Sharma's picture

Hi,

Check NTP logs which policy blocked the Mobile traffic ?

Thanks In Advance

Ashish Sharma

YJ's picture

The NTP log says the traffic is blocked by the rule called "Block all other traffic".

thanks

Ashish-Sharma's picture

Can you dump the log into excel file and provide here?

Thanks In Advance

Ashish Sharma

.Brian's picture

Is your SEP client managed by a SEPM? A green dot will show on the icon in the task tray.

If it is unmanaged, you can add a rule to allow the application htcnat.exe

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

YJ's picture

I could see a green dot on the SEP icon in the task tray. So that confirms that my SEP is managed by a SEPM right ?

Whats next, how do i find where is SEPM and how to change it.

thanks

Ashish-Sharma's picture

Hi,

Check this thread and login in SEPM console and create Firewall rule

Please check This thread and mithun Comments and create new firewall policy

https://www-secure.symantec.com/connect/forums/ntp-blocked-incoming-ethernet-0x0-traffic

Thanks In Advance

Ashish Sharma