Endpoint Security Complete

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  • 1.  Android - Note 4 - TD stopped working this morning

    Posted May 14, 2016 04:09 PM

    This morning my Touchdown widget started showing -1/-1 and stopped receiving emails. I went into the app menu to click on touchdown itself to try and pull the mailbox down again, and touchdown is frozen and not responding. Have rebooted Note 4 2x, and still no ability to get into TD.  

    Thoughts on next steps?  Have been using TD for years and haven't seen this problem before - usually no problems at all.

    Thanks!



  • 2.  RE: Android - Note 4 - TD stopped working this morning

    Posted May 20, 2016 11:32 AM

    In the same boat. Uninstalled TD, then struggling with reinstallation for the last several hours as I cannot find a similar version to what I was using.

     



  • 3.  RE: Android - Note 4 - TD stopped working this morning

    Posted Jun 03, 2016 07:44 AM

    Hi

    same problem here. TD completely frozen, no access to whatsoever

    Got this issue since May on a Samsung Galaxy S6.

    Could only resolve it by de- and reinstallation

    Any solution yet

    Regards Dietsch