Video Screencast Help

Announcaing EV to end users

Created: 19 Jul 2013 • Updated: 25 Jul 2013 | 4 comments
This issue has been solved. See solution.

HI All

 

i am not sure if this is the right blog but i need your help as i am just done with my implementation of EV 10 and i would like to announce it to the corporate users with some tutroils video or links, any idea?

 

thx

Operating Systems:

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Rob.Wilcox's picture

Well on the media that contains EV you will find an Outlook guide.
If you need more than that though, then you will need to create something yourself.

TonySterling's picture

You can have a link at the Video Section of Connect.  There are quite a few there and Rob has made a few of those around searching which you might find useful.

Also, if you Google "Enterprise Vault User Guide" you will get several hits and some of those will be for Companies and Schools that have their material available.  Such as:

https://wiki.state.ma.us/.../Enterprise+Vault+User+Guide+Final.pdf

www.utmb.edu/is/.../Enterprise_Vault_User_Documentation.doc‎

You can use that as an example.

SOLUTION
Pradeep_Papnai's picture

You check take message files (msg) from "<INSTALL_PATH>\Program Files\Enterprise Vault\Lang\Mailbox Messages\En\" and edit as per requirement with EV client usage video link..etc.

Then place it on "<INSTALL_PATH>\Program Files\Enterprise Vault" and restart EV admin service.

As soon you enable users for archiving the message welcome message will send to them. All EV enable user's would be automatically aware & known about their archiving.

Please look at the tech note http://www.symantec.com/docs/TECH135310

mssabbagh's picture

thank you guys , really appreicte your help